Sims 4

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Sims 4

Post by mrz.ener on Fri 20 Jul 2018, 05:17

I have been playing my game for a few months now and all of a sudden it shuts off and sometimes I actually have to do a hard shut-off due to it freezing my laptop. here is the event viewer description:
Faulting application name: TS4_x64.exe, version: 1.42.30.1020, time stamp: 0x5ace6c0f
Faulting module name: TS4_x64.exe, version: 1.42.30.1020, time stamp: 0x5ace6c0f
Exception code: 0x80000003
Fault offset: 0x00000000000795f5
Faulting process id: 0x2b30
Faulting application start time: 0x01d41fd49cbf404e
Faulting application path: C:\Program Files\The Sims 4\Game\Bin\TS4_x64.exe
Faulting module path: C:\Program Files\The Sims 4\Game\Bin\TS4_x64.exe
Report Id: 58cd2fa1-a036-4ef4-9fe9-b4310845dfe9
Faulting package full name:
Faulting package-relative application ID: 

Please help. is it just the memory is not enough to play the game?

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Re: Sims 4

Post by anadius on Fri 20 Jul 2018, 06:51

Probably. How much RAM do you have? How big is your pagefile?

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Re: Sims 4

Post by mrz.ener on Fri 20 Jul 2018, 10:30

4 GB and how do I find out how big the pagefile is

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Re: Sims 4

Post by Tarac on Fri 20 Jul 2018, 11:12

@mrz.ener wrote:4 GB and how do I find out how big the pagefile is
Keep Windowskey pressed and type R
In the window type dxdiag and click on OK

you'll see this
System Information
------------------
      Time of this report: 6/16/2017, 14:55:05
             Machine name: DESKTOP-N6SHON2
               Machine Id: {313BB137-926B-4C86-A29C-8CEA9C16012D}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release.170602-2252)
                 Language: Dutch (Regional Setting: Dutch)
      System Manufacturer: Packard Bell
             System Model: imedia S3800
                     BIOS: Default System BIOS
                Processor: Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz (4 CPUs), ~2.9GHz
                   Memory: 4096MB RAM
      Available OS Memory: 3960MB RAM
                Page File: 2994MB used, 1719MB available

See the last line in this example
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Re: Sims 4

Post by The_gh0stm4n on Fri 20 Jul 2018, 13:19

@mrz.ener wrote:4 GB and how do I find out how big the pagefile is


Related to what the previous commenters hinted at: how much free space do you have on your primary hard-drive (C: )?

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Re: Sims 4

Post by mrz.ener on Sun 22 Jul 2018, 04:00

It says I'm using 1739mb and there's 7411mb available

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