"Download to use" help

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"Download to use" help

Post by DK7776 on Tue 24 Jul 2018, 07:49

I just downloaded seasons and the new update file and I can't seem to get it to work. I have every other dlc and it's been running great. On the start up page where it shows all the expansion and stuff pack icons, seasons is a grey llama instead of the logo. When I hover over it with my mouse it says "Download to use." If I click on it, a pop up says "Connection is required: Connect or stay offline" stay offline does nothing and connect end up saying can not connect. I also just noticed that my first pet stuff, jungle adventure and laundry day stuff are also doing this. Every other pack says "owned" under it. 

https://i.servimg.com/u/f89/19/94/67/59/untitl10.jpg

What do I do?

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Re: "Download to use" help

Post by anadius on Tue 24 Jul 2018, 09:36

You've installed it incorrectly. Apply Laundry Day, Jungle Adventure, My First Pet, Seasons and latest update again, in this order.

If it still doesn't work try this and post the result here.

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