Cannot open Sims 4

View previous topic View next topic Go down

Cannot open Sims 4 Empty Cannot open Sims 4

Post by Lilsie on Sat 28 Jul 2018, 14:40

Hi, I was having issues with the game it was really laggy, so I uninstalled some applications (including Norton Defenders its subscription expired). After that I turned on Windows Defender (Windows 10 built-in security) and added the sims 4 folder etc in the Exception List even ran a quick scan and nothing popped up. 
But as I tried to open the game this error came up that the Windows Fire Wall blocked some of the games file on public and private levels but I chose the options to allow it and this error came up.
Inserted a pic of the message 





I never got this error before so please help. Sad

Edit: I think the pic didnt attach so I will write the message

Unable to Start: wrote:Can't run the Sims 4 with the video card in this system. Please check that the video card meets the minimum specifications and that the latest video drivers are installed.
[0e6d1221:1df4e8dc:0000012d:912c9c10]

Lilsie
Posting Nerd
Posting Nerd

Posts : 23
Points : 1337
Join date : 2016-08-07

Back to top Go down

Cannot open Sims 4 Empty Re: Cannot open Sims 4

Post by Guest on Sat 28 Jul 2018, 15:45

You should block the game exe in firewall if you're using cracked version of the game.

As for the error, try this: right click on shortcut of Sims 4, Properties, Compatibility, check "Disable fullscreen optimizations".

Guest
Guest


Back to top Go down

Cannot open Sims 4 Empty Re: Cannot open Sims 4

Post by Lilsie on Sun 29 Jul 2018, 20:03

Hey, I tried got the same error.
Btw i went to my Config.Log and there was written this
"Unable to read graphics device parameters. (code: 1)"

Lilsie
Posting Nerd
Posting Nerd

Posts : 23
Points : 1337
Join date : 2016-08-07

Back to top Go down

Cannot open Sims 4 Empty Re: Cannot open Sims 4

Post by Guest on Sun 29 Jul 2018, 20:28

Update your system, update your graphics card drivers, if you have integrated and dedicated card make sure you're running the game on dedicated one.

Guest
Guest


Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum