Other Gallery Issue (Screen Grayed Out)

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Other Gallery Issue (Screen Grayed Out)

Post by Jessica_Revolver on Tue 07 Aug 2018, 18:59



Hello Friends, I saw an earlier post which was closed today about an issue with gallery being greyed out. I thought that perhaps I was having a compatibility issue with the UI Cheats as well (mine is up to date tho) so i removed it from my mods folder and re-started the game. However; I am still encountering this odd issue. Do you guys have any idea what could be causing this? I'd love to get a reference from you before going through the tedious task of process of elimination with the massive MODs folder! 

thanks in advance

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Re: Other Gallery Issue (Screen Grayed Out)

Post by The_gh0stm4n on Tue 07 Aug 2018, 23:11

Hello,

Go under Documents\Electronic Arts\The Sims 4\ and delete the following:

  localthumbscache.package
  the contents inside folder "cache" (not the actual "cache" folder though!)
  and the contents inside the folder "cachestr" (not the actual "cachestr" folder though!)

Then re-start the game again; see if the error persists. Good luck! Smile

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Re: Other Gallery Issue (Screen Grayed Out)

Post by Jessica_Revolver on Tue 21 Aug 2018, 15:02

UPDATE: The issue still remains after following instructions. I have deleted the contents of cache and cachestr to no avail. I will wait to update the game and see if that helps solve the issue

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Re: Other Gallery Issue (Screen Grayed Out)

Post by Tarac on Tue 21 Aug 2018, 15:51

95% of the problems in Sims games are caused by CC.
Try a fresh start by renaming the folder The Sims 4 in Documents\Electronic Arts to The Sims 4_old.
Then restart your game again.
Problem solved ?
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Re: Other Gallery Issue (Screen Grayed Out)

Post by Jessica_Revolver on Tue 21 Aug 2018, 22:03

UPDATE: Okay so I went through 10gb of MODS, thankfully I have them categorized in folders which makes the process easier. I realized that I had UI Cheats duplicated in two separate folders without realizing. Removed he extra copy and the issue has been resolved.  Censored scratch Embarassed

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