White screen on startup

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White screen on startup

Post by tinalaurena on Thu 16 Aug 2018, 19:22

Hi,

i have been playing sims 4 using zlorigin since some time. i did not have any issue so far, however yesterday, my sims opens on a white screen - i can hear the sims background music but the screen is just white.

i have no issue with login in zlorigin so far.

thank you for your help

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Re: White screen on startup

Post by Tarac on Fri 17 Aug 2018, 10:29

Try to start the game by selecting your game on the bottom line of the log-in screen of Zclient and click Run

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Re: White screen on startup

Post by tinalaurena on Mon 27 Aug 2018, 10:04

The issue was solved when I downloaded the new update ^^

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