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computer UI wont pop up Empty computer UI wont pop up

Post by onlyoreo on Fri 31 Aug 2018, 20:32

Hi my computer UI won't pop up for some reason. I have tried re-installing all the expansions(including deleting the game folder and installing the fixed one after the toddler vampire update) but it still didn't help. here are my validator results.

report:

Game version: 1.46.18.1020
Game folder: The Sims 4

Hash mismatch:

data/shared/worlds/areas/bg_engagement_01.world
data/shared/worlds/areas/bg_engagement_02.world
data/shared/worlds/areas/bg_engagement_03.world
data/shared/worlds/areas/cas_gcw.world
data/shared/worlds/areas/gd_gardencommunity_01_ll.world
data/shared/worlds/areas/gd_gardenestate_02.world
data/shared/worlds/areas/gd_gardenpark_01.world
data/shared/worlds/areas/gd_gardensuburbs_01_ll.world
data/shared/worlds/areas/gd_gardenward_01_ll.world
data/shared/worlds/areas/gd_rbh_glade_01.world
data/shared/worlds/areas/gd_wardvenue_01.world
data/shared/worlds/areas/so_cactusbeach_01.world
data/shared/worlds/areas/so_cactusvenus_01.world
data/shared/worlds/areas/so_desertpark_01.world
data/shared/worlds/areas/so_rbh_cave_01.world
data/shared/worlds/areas/so_skywardpalms_01.world
delta/ep01/worlds/areas/ep01_alienworld_01.world
delta/ep01/worlds/areas/ep01_civiccenter_01.world
delta/ep01/worlds/areas/ep01_civiccenter_02.world
delta/ep01/worlds/areas/ep01_retails_01.world
delta/ep01/worlds/areas/ep01_sciencelab_01.world
delta/ep02/worlds/areas/ep02_business_01.world
delta/ep02/worlds/areas/ep02_chaletgarden_01.world
delta/ep02/worlds/areas/ep02_island_01.world
delta/ep02/worlds/areas/ep02_islandbluff_01.world
delta/ep02/worlds/areas/ep02_oldtown_01.world
delta/ep02/worlds/areas/ep02_oldtownruins_01.world
delta/ep02/worlds/areas/ep02_rural_01.world
delta/ep03/worlds/areas/ep03_artsquarter_01.world
delta/ep03/worlds/areas/ep03_centralpark_01.world
delta/ep03/worlds/areas/ep03_docklands_01.world
delta/ep03/worlds/areas/ep03_fashiondistrict_01.world
delta/ep03/worlds/areas/ep03_uptown_01.world
delta/ep04/clientdeltabuild1.package
delta/ep04/worlds/areas/ep04_coastal_01.world
delta/ep04/worlds/areas/ep04_harbor_01.world
delta/ep04/worlds/areas/ep04_island_01.world
delta/ep04/worlds/areas/ep04_townsquare_01.world
delta/gp01/clientdeltabuild0.package
delta/gp01/worlds/areas/gp01_campground_01.world
delta/gp01/worlds/areas/gp01_forest_01.world
delta/gp01/worlds/areas/gp01_hermitdwelling_01.world
delta/gp02/clientdeltabuild0.package
delta/gp04/clientdeltabuild0.package
delta/gp04/worlds/areas/gp04_vampireworld_01.world
delta/gp06/worlds/areas/gp06_jungle_01.world
delta/gp06/worlds/areas/gp06_marketplace_01.world
delta/sp01/clientdeltabuild0.package
delta/sp03/clientdeltabuild0.package
delta/sp04/clientdeltabuild0.package
delta/sp06/clientdeltabuild0.package
delta/sp07/clientdeltabuild0.package
delta/sp09/clientdeltabuild0.package
delta/sp10/clientdeltabuild0.package
delta/sp11/clientdeltabuild0.package
delta/sp12/clientdeltabuild0.package
game/bin/graphicscards.sgr
game/bin/orangeemu64.dll
game/bin/python/dlls/_socket.pyd
game/bin/python/dlls/_socket_x64.pyd
game/bin/python/dlls/pyexpat.pyd
game/bin/python/dlls/pyexpat_x64.pyd
game/bin/python/dlls/select.pyd
game/bin/python/dlls/select_x64.pyd
game/bin/python/dlls/unicodedata.pyd
game/bin/python/dlls/unicodedata_x64.pyd
game/bin/python33.dll
game/bin/python33_x64.dll
game/bin/res/camera.ini
game/bin/res/thumbnailconfig.ini

Missing files:

game/bin/orangeemu.dll

Unknown files:

game/bin/core/winhttp.dll
game/bin/origins.ini
game/bin/rldorigin.dll
game/bin/rldorigin.ini
game/bin/rldorigin_ext.dll
game/bin/rldorigin_x64.dll
game/bin/rldorigin_x64_ext.dll

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by onlyoreo on Fri 31 Aug 2018, 20:35

thank you for taking a look Smile

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by anadius on Fri 31 Aug 2018, 20:37

Delete "Game" folder, then apply the latest Update and "Game" folder. Both can be downloaded from here.

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by onlyoreo on Fri 31 Aug 2018, 20:45

Hi anadius1, thanks for the quick reply! I tried doing exactly those things but it still did not work. Are there any other steps that I am missing?

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by onlyoreo on Fri 31 Aug 2018, 20:49

I will post the results of the validator again now that I have applied the latest update and the game folder. Will update as soon as it's completed

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by anadius on Fri 31 Aug 2018, 20:51

Are you sure you're copying the latest update from "The Sims 4 Seasons - Update 1.46.18.1020.iso"?

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by onlyoreo on Fri 31 Aug 2018, 20:52

here are the results from validator after applying the update and the game folder:
report:

Game version: 1.46.18.1020
Game folder: The Sims 4

Hash mismatch:

data/shared/worlds/areas/bg_engagement_01.world
data/shared/worlds/areas/bg_engagement_02.world
data/shared/worlds/areas/bg_engagement_03.world
data/shared/worlds/areas/cas_gcw.world
data/shared/worlds/areas/gd_gardencommunity_01_ll.world
data/shared/worlds/areas/gd_gardenestate_02.world
data/shared/worlds/areas/gd_gardenpark_01.world
data/shared/worlds/areas/gd_gardensuburbs_01_ll.world
data/shared/worlds/areas/gd_gardenward_01_ll.world
data/shared/worlds/areas/gd_rbh_glade_01.world
data/shared/worlds/areas/gd_wardvenue_01.world
data/shared/worlds/areas/so_cactusbeach_01.world
data/shared/worlds/areas/so_cactusvenus_01.world
data/shared/worlds/areas/so_desertpark_01.world
data/shared/worlds/areas/so_rbh_cave_01.world
data/shared/worlds/areas/so_skywardpalms_01.world
delta/ep01/worlds/areas/ep01_alienworld_01.world
delta/ep01/worlds/areas/ep01_civiccenter_01.world
delta/ep01/worlds/areas/ep01_civiccenter_02.world
delta/ep01/worlds/areas/ep01_retails_01.world
delta/ep01/worlds/areas/ep01_sciencelab_01.world
delta/ep02/worlds/areas/ep02_business_01.world
delta/ep02/worlds/areas/ep02_chaletgarden_01.world
delta/ep02/worlds/areas/ep02_island_01.world
delta/ep02/worlds/areas/ep02_islandbluff_01.world
delta/ep02/worlds/areas/ep02_oldtown_01.world
delta/ep02/worlds/areas/ep02_oldtownruins_01.world
delta/ep02/worlds/areas/ep02_rural_01.world
delta/ep03/worlds/areas/ep03_artsquarter_01.world
delta/ep03/worlds/areas/ep03_centralpark_01.world
delta/ep03/worlds/areas/ep03_docklands_01.world
delta/ep03/worlds/areas/ep03_fashiondistrict_01.world
delta/ep03/worlds/areas/ep03_uptown_01.world
delta/ep04/clientdeltabuild1.package
delta/ep04/worlds/areas/ep04_coastal_01.world
delta/ep04/worlds/areas/ep04_harbor_01.world
delta/ep04/worlds/areas/ep04_island_01.world
delta/ep04/worlds/areas/ep04_townsquare_01.world
delta/gp01/clientdeltabuild0.package
delta/gp01/worlds/areas/gp01_campground_01.world
delta/gp01/worlds/areas/gp01_forest_01.world
delta/gp01/worlds/areas/gp01_hermitdwelling_01.world
delta/gp02/clientdeltabuild0.package
delta/gp04/clientdeltabuild0.package
delta/gp04/worlds/areas/gp04_vampireworld_01.world
delta/gp06/worlds/areas/gp06_jungle_01.world
delta/gp06/worlds/areas/gp06_marketplace_01.world
delta/sp01/clientdeltabuild0.package
delta/sp03/clientdeltabuild0.package
delta/sp04/clientdeltabuild0.package
delta/sp06/clientdeltabuild0.package
delta/sp07/clientdeltabuild0.package
delta/sp09/clientdeltabuild0.package
delta/sp10/clientdeltabuild0.package
delta/sp11/clientdeltabuild0.package
delta/sp12/clientdeltabuild0.package
game/bin/graphicscards.sgr

Missing files:


Unknown files:

game/bin/core/winhttp.dll
game/bin/zupdaterx32.dll
game/bin/zupdaterx64.dll

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by anadius on Fri 31 Aug 2018, 20:54

Okay, my mistake. Apply Seasons, then Update again.

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by onlyoreo on Fri 31 Aug 2018, 20:56

Ok thank you I will do that. Should I apply the ZLOrigin game folder after applying the update as well?

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by anadius on Fri 31 Aug 2018, 20:57

No need to, just don't delete anything and it will be ok.

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computer UI wont pop up Empty Re: computer UI wont pop up

Post by onlyoreo on Fri 31 Aug 2018, 21:03

Thank you so much, did exactly what you said and it's working perfectly now. Really appreciate your help and speedy replies. Cheers

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