Sims 4 1.46 not starting, Validator results

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Sims 4 1.46 not starting, Validator results

Post by mooondust on Sat 08 Sep 2018, 10:06

[spoiler="report"]
Game version: [b]1.46.18.1020[/b]
Game folder: [b]The Sims 4[/b]
[h3]Hash mismatch:[/h3]
game/bin/graphicscards.sgr
[h3]Missing files:[/h3]

[h3]Unknown files:[/h3]
game/bin/core/winhttp.dll
game/bin/d3d9.dll
game/bin/reshade-shaders/shaders/adaptivefog.fx
game/bin/reshade-shaders/shaders/adaptivesharpen.fx
game/bin/reshade-shaders/shaders/ambientlight.fx
game/bin/reshade-shaders/shaders/colourfulness.fx
game/bin/reshade-shaders/shaders/drawtext.fxh
game/bin/reshade-shaders/shaders/finesharp.fx
game/bin/reshade-shaders/shaders/fxaa.fx
game/bin/reshade-shaders/shaders/fxaa.fxh
game/bin/reshade-shaders/shaders/reshade.fxh
game/bin/reshade-shaders/shaders/smaa.fxh
game/bin/reshade-shaders/shaders/uidetect.fxh
game/bin/reshade-shaders/shaders/vibrance.fx
game/bin/reshade-shaders/shaders/vignette.fx
game/bin/reshade-shaders/textures/areatex.dds
game/bin/reshade-shaders/textures/bayer16x16.png
game/bin/reshade-shaders/textures/dirt.png
game/bin/reshade-shaders/textures/dirtovb.png
game/bin/reshade-shaders/textures/dirtovr.png
game/bin/reshade-shaders/textures/fontatlas.png
game/bin/reshade-shaders/textures/layer.png
game/bin/reshade-shaders/textures/lensdb.png
game/bin/reshade-shaders/textures/lensdb2.png
game/bin/reshade-shaders/textures/lensdov.png
game/bin/reshade-shaders/textures/lensduv.png
game/bin/reshade-shaders/textures/lenssprite.png
game/bin/reshade-shaders/textures/lut.png
game/bin/reshade-shaders/textures/magicbloom_dirt.png
game/bin/reshade-shaders/textures/multilut_atlas1.png
game/bin/reshade-shaders/textures/searchtex.dds
game/bin/reshade-shaders/textures/uimask.png
game/bin/reshade.ini
game/bin/zupdaterx32.dll
game/bin/zupdaterx64.dll
[/spoiler]

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Re: Sims 4 1.46 not starting, Validator results

Post by anadius on Sat 08 Sep 2018, 10:07

Other than your reshade shaders nothing's unusual with your game installation folder. Try removing mods from "Documents\Electronic Arts\The Sims 4\Mods".

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Re: Sims 4 1.46 not starting, Validator results

Post by mooondust on Sat 08 Sep 2018, 10:15

Tried that, game still won't start, even tried downloading a new and updated "game" folder WhatDidUJustCallMe?

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Re: Sims 4 1.46 not starting, Validator results

Post by anadius on Sat 08 Sep 2018, 10:18

Try moving whole "Documents\Electronic Arts\The Sims 4" somewhere else. For example to desktop.

Make sure "Game\Bin" is added to your anti-virus exclusion list.

Install redist (from "__Installer\vc\vc2010sp1\redist" and "__Installer\vc\vc2013\redist").

Try removing shader files.

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Re: Sims 4 1.46 not starting, Validator results

Post by mooondust on Sat 08 Sep 2018, 10:27

hmm, when I remove reshade, I get a message when trying to open the game "Origin seems to be running. No communication with orange is possible"

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Re: Sims 4 1.46 not starting, Validator results

Post by mooondust on Sat 08 Sep 2018, 10:28

following with another message " The application was unable to start correctly (0xc0000142). Click ok to close the application"

Weird, the game started after those messages.

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Re: Sims 4 1.46 not starting, Validator results

Post by anadius on Sat 08 Sep 2018, 10:35

Well did you close Origin? Open task manager and check if it's running.

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Re: Sims 4 1.46 not starting, Validator results

Post by mooondust on Sat 08 Sep 2018, 10:38

That's the thing, I don't have origin installed.

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Re: Sims 4 1.46 not starting, Validator results

Post by anadius on Sat 08 Sep 2018, 10:42

Last try:
Disable virtualization and/or hyper-v in BIOS/(U)EFI.

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Re: Sims 4 1.46 not starting, Validator results

Post by anadius on Tue 11 Sep 2018, 15:29

Just for the record, "The application was unable to start correctly (0xc0000142)" seems to have something to do with VC++ redist. Uninstall it (x86 and x64 version for both 2010 and 2013 version) and install again. You can find it in "__Installer\vc\*\redist" folders.

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