Unable to start game ("required game date is missing or damaged")

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Unable to start game ("required game date is missing or damaged")

Post by eeveelutionize on Sat 15 Sep 2018, 14:13

I think I made a mistake and need some help now fixing it Why.

I moved the The Sims 4 folder from program files to another place which should've worked without any issues. But I forgot to add the new location to my Antivirus program, so I think it messed something up because when I try to start the game I just get this error:



I don't have the newest 1.44.88 patch yet, so everything up to and including Seasons was installed (game version 1.44.83). And the game worked before I moved the folder and I didn't change anything else afaik.

I found an older thread but wasn't sure if I can try the method there or if it's outdated.

Any help?  Wat.

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Re: Unable to start game ("required game date is missing or damaged")

Post by anadius on Sat 15 Sep 2018, 15:30

That's not the error you get when anti-virus blocks the crack. Run the validator and post the result here.

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Re: Unable to start game ("required game date is missing or damaged")

Post by eeveelutionize on Sat 15 Sep 2018, 16:40

Guess I accidentally messed something up then  Why.  

I used the validator and got this result:

report:

Version: 1.46.18.1020
Folder: The Sims 4

Hash mismatch:

game/bin/codex.cfg
game/bin/ts4.exe
game/bin/ts4_x64.exe

Missing files:

delta/gp06/resourceclient.cfg
delta/gp06/resourcesimulation.cfg
delta/sp13/magalog.package
game/bin/core/activation.dll
game/bin/core/activation64.dll
game/bin/core/activationui.exe
game/bin/core/codecs/qcncodecs4.dll
game/bin/core/codecs/qjpcodecs4.dll
game/bin/core/codecs/qkrcodecs4.dll
game/bin/core/codecs/qtwcodecs4.dll
game/bin/core/imageformats/qgif4.dll
game/bin/core/imageformats/qico4.dll
game/bin/core/imageformats/qjpeg4.dll
game/bin/core/libeay32.dll
game/bin/core/phonon4.dll
game/bin/core/qtcore4.dll
game/bin/core/qtgui4.dll
game/bin/core/qtnetwork4.dll
game/bin/core/qtwebkit4.dll
game/bin/core/qtxml4.dll
game/bin/core/qtxmlpatterns4.dll
game/bin/core/ssleay32.dll
game/bin/eawebkit.dll
game/bin/eawebkit_x64.dll
game/bin/graphicscards.sgr
game/bin/python/dlls/_socket.pyd
game/bin/python/dlls/_socket_x64.pyd
game/bin/python/dlls/pyexpat.pyd
game/bin/python/dlls/pyexpat_x64.pyd
game/bin/python/dlls/select.pyd
game/bin/python/dlls/select_x64.pyd
game/bin/python/dlls/unicodedata.pyd
game/bin/python/dlls/unicodedata_x64.pyd
game/bin/python33.dll
game/bin/python33_x64.dll
game/bin/res/camera.ini
game/bin/res/photocamera.ini
game/bin/res/resource.cfg
game/bin/res/thumbnailconfig.ini
game/bin/res/videocamera.ini
game/bin/res/videorecording.ini
sp14/clientfullbuild0.package
sp14/magalog.package
sp14/resourceclient.cfg
sp14/resourcesimulation.cfg
sp14/simulationfullbuild0.package
sp14/thumbnails.package
sp14/version.ini

Unknown files:

game_/bin/codex.cfg
game_/bin/core/activation.dll
game_/bin/core/activation64.dll
game_/bin/core/activationui.exe
game_/bin/core/codecs/qcncodecs4.dll
game_/bin/core/codecs/qjpcodecs4.dll
game_/bin/core/codecs/qkrcodecs4.dll
game_/bin/core/codecs/qtwcodecs4.dll
game_/bin/core/imageformats/qgif4.dll
game_/bin/core/imageformats/qico4.dll
game_/bin/core/imageformats/qjpeg4.dll
game_/bin/core/libeay32.dll
game_/bin/core/phonon4.dll
game_/bin/core/qtcore4.dll
game_/bin/core/qtgui4.dll
game_/bin/core/qtnetwork4.dll
game_/bin/core/qtwebkit4.dll
game_/bin/core/qtxml4.dll
game_/bin/core/qtxmlpatterns4.dll
game_/bin/core/ssleay32.dll
game_/bin/core/winhttp.dll
game_/bin/default.ini
game_/bin/eawebkit.dll
game_/bin/eawebkit_x64.dll
game_/bin/graphicscards.sgr
game_/bin/graphicsrules.sgr
game_/bin/orangeemu.dll
game_/bin/orangeemu64.dll
game_/bin/python/dlls/_socket.pyd
game_/bin/python/dlls/_socket_x64.pyd
game_/bin/python/dlls/pyexpat.pyd
game_/bin/python/dlls/pyexpat_x64.pyd
game_/bin/python/dlls/select.pyd
game_/bin/python/dlls/select_x64.pyd
game_/bin/python/dlls/unicodedata.pyd
game_/bin/python/dlls/unicodedata_x64.pyd
game_/bin/python/generated.zip
game_/bin/python33.dll
game_/bin/python33_x64.dll
game_/bin/res/camera.ini
game_/bin/res/photocamera.ini
game_/bin/res/profcomp.dat
game_/bin/res/resource.cfg
game_/bin/res/shaders_win32.precomp
game_/bin/res/thumbnailconfig.ini
game_/bin/res/videocamera.ini
game_/bin/res/videorecording.ini
game_/bin/simulation.dll
game_/bin/simulation_x64.dll
game_/bin/ts4.exe
game_/bin/ts4_x64.exe

eeveelutionize
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Re: Unable to start game ("required game date is missing or damaged")

Post by anadius on Sat 15 Sep 2018, 16:52

Alright, this should be easy. Delete "Game_" folder, apply My First Pet Stuff, Seasons and Update 1.46. Don't delete "Game" folder when applying update! Just overwrite files. That should be it.

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Re: Unable to start game ("required game date is missing or damaged")

Post by eeveelutionize on Sat 15 Sep 2018, 17:11

Update 1.46 is the newest patch 1.44.88?

Thanks a lot in advance! I'll try it and let you know if my problem is solved.

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Re: Unable to start game ("required game date is missing or damaged")

Post by anadius on Sat 15 Sep 2018, 17:15

Update 1.46 is update 1.46. You already downloaded it from what I see. You applied it to your game. But since you forgot My First Pet, you need to apply Seasons and Update 1.46 again.

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Re: Unable to start game ("required game date is missing or damaged")

Post by eeveelutionize on Sat 15 Sep 2018, 18:26

Ah, I didn't see the 1.46 update because it wasn't listed here yet. My mistake. I'll keep an eye on the news section from now on.

Your solution worked perfectly and my game is running again! So thanks a lot!  Good job!

eeveelutionize
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