Constant crashing after city living installation

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Constant crashing after city living installation

Post by G-rabbit on Tue 18 Sep 2018, 17:19

Pretty much what it says on the tittle. I've had this problem before: the game runs perfectly (as much as it can, i mean. TS4 is pretty error-prone and my laptop only meets the minimum requirements) up to get together, but as soon as i install the city living pack it all falls apart. I can play maybe 10-15 minutes before the game crashes. I can leave it for hours on the main menu or buy mode, but live mode never runs for long before i get the "sims 4 has stopped working" message. I don't have any mods or CC, i play/install with malwarebytes turned off and the install folder is in the exceptions anyway. I pretty much have nothing running in the back save for windows' own system processes. I also play with the lowest graphic settings since that doesn't bother me. If it's relevant, my game is installed on D, not C, since C doesn't have enough room. If i go back to Get Together, the game runs fine again.

I can honestly say i have no idea what's going on or how to fix this, and i've looked everywhere for a solution. Any help would be appreciated!
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Re: Constant crashing after city living installation

Post by anadius on Tue 18 Sep 2018, 20:37

How much RAM do you have? Maybe adding virtual ram would help.

Just to make sure everything's ok with your game installation folder run the validator and post the result here.

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Re: Constant crashing after city living installation

Post by G-rabbit on Wed 19 Sep 2018, 17:55

I haven't tried the Validator yet, but virtual RAM didn't do much of anything. I have 2gb since my laptop runs on x32 windows.

I did manage to play just a little bit longer, but just as before the game would lag and freeze after maybe 20 minutes of gameplay. Ever since i installed City Living it's been ridiculously slow, when before it ran just fine on low settings.
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Re: Constant crashing after city living installation

Post by G-rabbit on Mon 24 Sep 2018, 19:48

@anadius wrote:How much RAM do you have? Maybe adding virtual ram would help.

Just to make sure everything's ok with your game installation folder run the validator and post the result here.

Welp, i installed the following update (toddlers/vampires/bowling) and I can play a bit longer now, plus it's not quite as slow. But it still crashes at random, sometimes it doesn't even give me the "Sims 4 has crashed" message, it just shuts down without a warning. Sometimes it lags before it crashes, other times I'm playing with no issue and then its just gone.

I finally got around to using the validator, BTW. I really hope it's not that my PC can't run it. I guess I could install just up to Get Together, but I'd hate to do that. City Living is just too much fun. Thanks in advance for the help!
report:

Version: 1.29.69.1020
Folder: The Sims 4

Hash mismatch:


Missing files:


Unknown files:

game_/bin/core/activation.dll
game_/bin/core/activation64.dll
game_/bin/core/activationui.exe
game_/bin/core/codecs/qcncodecs4.dll
game_/bin/core/codecs/qjpcodecs4.dll
game_/bin/core/codecs/qkrcodecs4.dll
game_/bin/core/codecs/qtwcodecs4.dll
game_/bin/core/imageformats/msvcp100.dll
game_/bin/core/imageformats/msvcr100.dll
game_/bin/core/imageformats/msvcr100d.dll
game_/bin/core/imageformats/qgif4.dll
game_/bin/core/imageformats/qico4.dll
game_/bin/core/imageformats/qjpeg4.dll
game_/bin/core/libeay32.dll
game_/bin/core/msvcp100.dll
game_/bin/core/msvcr100.dll
game_/bin/core/phonon4.dll
game_/bin/core/qtcore4.dll
game_/bin/core/qtgui4.dll
game_/bin/core/qtnetwork4.dll
game_/bin/core/qtwebkit4.dll
game_/bin/core/qtxml4.dll
game_/bin/core/qtxmlpatterns4.dll
game_/bin/core/ssleay32.dll
game_/bin/default.ini
game_/bin/eawebkit.dll
game_/bin/eawebkit_x64.dll
game_/bin/graphicscards.sgr
game_/bin/graphicsrules.sgr
game_/bin/origins.ini
game_/bin/python/deployed.zip
game_/bin/python/dlls/_socket.pyd
game_/bin/python/dlls/_socket_x64.pyd
game_/bin/python/dlls/pyexpat.pyd
game_/bin/python/dlls/pyexpat_x64.pyd
game_/bin/python/dlls/select.pyd
game_/bin/python/dlls/select_x64.pyd
game_/bin/python/dlls/unicodedata.pyd
game_/bin/python/dlls/unicodedata_x64.pyd
game_/bin/python/generated.zip
game_/bin/python33.dll
game_/bin/python33_x64.dll
game_/bin/res/camera.ini
game_/bin/res/photocamera.ini
game_/bin/res/profcomp.dat
game_/bin/res/resource.cfg
game_/bin/res/shaders_win32.precomp
game_/bin/res/thumbnailconfig.ini
game_/bin/res/videocamera.ini
game_/bin/res/videorecording.ini
game_/bin/rld.dll
game_/bin/rldorigin.dll
game_/bin/rldorigin.ini
game_/bin/rldorigin_ext.dll
game_/bin/rldorigin_x64.dll
game_/bin/rldorigin_x64_ext.dll
game_/bin/simulation.dll
game_/bin/simulation_x64.dll
game_/bin/ts4.exe
game_/bin/ts4.par
game_/bin/ts4_x64.exe
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Re: Constant crashing after city living installation

Post by anadius on Mon 24 Sep 2018, 19:59

Nothing wrong with game installation directory. You can delete "Game_" folder, you don't need it.

How much virtual memory did you set? Try 2GB so with your RAM you will get 4, max 32-bit system can use.

And lastly, move "Documents\Electronic Arts\The Sims 4" folder to your desktop. This will start the game fresh (you can move your saves back later). If it still crashes, then it's just that your laptops specs are too low.

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Re: Constant crashing after city living installation

Post by G-rabbit on Mon 24 Sep 2018, 20:36

@anadius wrote:Nothing wrong with game installation directory. You can delete "Game_" folder, you don't need it.

How much virtual memory did you set? Try 2GB so with your RAM you will get 4, max 32-bit system can use.

And lastly, move "Documents\Electronic Arts\The Sims 4" folder to your desktop. This will start the game fresh (you can move your saves back later). If it still crashes, then it's just that your laptops specs are too low.

I've tried moving the folder, actually! It did help some, but didn't completely get rid of the crashes.

Yeah, I was afraid it was the laptop specs, but oh well. It's a really old and well used machine, so no surprise there. Nothing I can do about that. Thanks so much for your help!
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