After installing update stuck on an white screen in the main screen of the sims 4.

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After installing update stuck on an white screen in the main screen of the sims 4. Empty After installing update stuck on an white screen in the main screen of the sims 4.

Post by kirstyVH on Thu 15 Nov 2018, 15:33

Hi guys,

first of thank you for the new patch update! amazing!
but i seem to have a problem, i applied the update over my current season expension. first of i got the error that i coudn't start the game so i downloadend the game folder.
after that the game finally worked. but whenever i wanted to load my saved game i got suck on the select the world screen, but seeing no worlds to select the screen was all white.
does anyone have an idea what i can do to fix this problem or did i do something wrong?

thanks you!
kirstyVH
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After installing update stuck on an white screen in the main screen of the sims 4. Empty Re: After installing update stuck on an white screen in the main screen of the sims 4.

Post by anadius on Thu 15 Nov 2018, 15:35

Start the game without mods.

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After installing update stuck on an white screen in the main screen of the sims 4. Empty Re: After installing update stuck on an white screen in the main screen of the sims 4.

Post by kirstyVH on Thu 15 Nov 2018, 15:36

already tried it! still stuck on an white screen!

thanks you for your quik response!
kirstyVH
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After installing update stuck on an white screen in the main screen of the sims 4. Empty Re: After installing update stuck on an white screen in the main screen of the sims 4.

Post by kirstyVH on Thu 15 Nov 2018, 15:40

so i tried to delete my mods folder again, and was able to load in to create a sim but i only see the feet of my sim lol?
kirstyVH
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After installing update stuck on an white screen in the main screen of the sims 4. Empty Re: After installing update stuck on an white screen in the main screen of the sims 4.

Post by anadius on Thu 15 Nov 2018, 15:42

Run the validator and post the result here.

_________________
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After installing update stuck on an white screen in the main screen of the sims 4. Empty Re: After installing update stuck on an white screen in the main screen of the sims 4.

Post by kirstyVH on Thu 15 Nov 2018, 16:41

report:

Version: 1.46.18.1020
Folder: The Sims 4

Hash mismatch:

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data/client/clientdeltabuild1.package
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Missing files:


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game 7/bin/core/qtxml4.dll
game 7/bin/core/qtxmlpatterns4.dll
game 7/bin/core/ssleay32.dll
game 7/bin/default.ini
game 7/bin/eawebkit.dll
game 7/bin/eawebkit_x64.dll
game 7/bin/graphicscards.sgr
game 7/bin/graphicsrules.sgr
game 7/bin/python/dlls/_socket.pyd
game 7/bin/python/dlls/_socket_x64.pyd
game 7/bin/python/dlls/pyexpat.pyd
game 7/bin/python/dlls/pyexpat_x64.pyd
game 7/bin/python/dlls/select.pyd
game 7/bin/python/dlls/select_x64.pyd
game 7/bin/python/dlls/unicodedata.pyd
game 7/bin/python/dlls/unicodedata_x64.pyd
game 7/bin/python/generated.zip
game 7/bin/python33.dll
game 7/bin/python33_x64.dll
game 7/bin/res/camera.ini
game 7/bin/res/photocamera.ini
game 7/bin/res/profcomp.dat
game 7/bin/res/resource.cfg
game 7/bin/res/shaders_win32.precomp
game 7/bin/res/thumbnailconfig.ini
game 7/bin/res/videocamera.ini
game 7/bin/res/videorecording.ini
game 7/bin/rldorigin.dll
game 7/bin/rldorigin.ini
game 7/bin/rldorigin_ext.dll
game 7/bin/rldorigin_x64.dll
game 7/bin/rldorigin_x64_ext.dll
game 7/bin/simulation.dll
game 7/bin/simulation_x64.dll
game 7/bin/ts4.exe
game 7/bin/ts4_x64.exe
game 8/bin/codex.cfg
game 8/bin/core/activation.dll
game 8/bin/core/activation64.dll
game 8/bin/core/activationui.exe
game 8/bin/core/codecs/qcncodecs4.dll
game 8/bin/core/codecs/qjpcodecs4.dll
game 8/bin/core/codecs/qkrcodecs4.dll
game 8/bin/core/codecs/qtwcodecs4.dll
game 8/bin/core/imageformats/qgif4.dll
game 8/bin/core/imageformats/qico4.dll
game 8/bin/core/imageformats/qjpeg4.dll
game 8/bin/core/libeay32.dll
game 8/bin/core/phonon4.dll
game 8/bin/core/qtcore4.dll
game 8/bin/core/qtgui4.dll
game 8/bin/core/qtnetwork4.dll
game 8/bin/core/qtwebkit4.dll
game 8/bin/core/qtxml4.dll
game 8/bin/core/qtxmlpatterns4.dll
game 8/bin/core/ssleay32.dll
game 8/bin/core/winhttp.dll
game 8/bin/default.ini
game 8/bin/eawebkit.dll
game 8/bin/eawebkit_x64.dll
game 8/bin/graphicscards.sgr
game 8/bin/graphicsrules.sgr
game 8/bin/orangeemu64.dll
game 8/bin/python/dlls/_socket.pyd
game 8/bin/python/dlls/_socket_x64.pyd
game 8/bin/python/dlls/pyexpat.pyd
game 8/bin/python/dlls/pyexpat_x64.pyd
game 8/bin/python/dlls/select.pyd
game 8/bin/python/dlls/select_x64.pyd
game 8/bin/python/dlls/unicodedata.pyd
game 8/bin/python/dlls/unicodedata_x64.pyd
game 8/bin/python/generated.zip
game 8/bin/python33.dll
game 8/bin/python33_x64.dll
game 8/bin/res/camera.ini
game 8/bin/res/photocamera.ini
game 8/bin/res/profcomp.dat
game 8/bin/res/resource.cfg
game 8/bin/res/shaders_win32.precomp
game 8/bin/res/thumbnailconfig.ini
game 8/bin/res/videocamera.ini
game 8/bin/res/videorecording.ini
game 8/bin/simulation.dll
game 8/bin/simulation_x64.dll
game 8/bin/ts4.exe
game 8/bin/ts4_x64.exe
game 9/bin/codex.cfg
game 9/bin/core/activation.dll
game 9/bin/core/activation64.dll
game 9/bin/core/activationui.exe
game 9/bin/core/codecs/qcncodecs4.dll
game 9/bin/core/codecs/qjpcodecs4.dll
game 9/bin/core/codecs/qkrcodecs4.dll
game 9/bin/core/codecs/qtwcodecs4.dll
game 9/bin/core/imageformats/qgif4.dll
game 9/bin/core/imageformats/qico4.dll
game 9/bin/core/imageformats/qjpeg4.dll
game 9/bin/core/libeay32.dll
game 9/bin/core/phonon4.dll
game 9/bin/core/qtcore4.dll
game 9/bin/core/qtgui4.dll
game 9/bin/core/qtnetwork4.dll
game 9/bin/core/qtwebkit4.dll
game 9/bin/core/qtxml4.dll
game 9/bin/core/qtxmlpatterns4.dll
game 9/bin/core/ssleay32.dll
game 9/bin/core/winhttp.dll
game 9/bin/default.ini
game 9/bin/eawebkit.dll
game 9/bin/eawebkit_x64.dll
game 9/bin/graphicscards.sgr
game 9/bin/graphicsrules.sgr
game 9/bin/orangeemu.dll
game 9/bin/orangeemu64.dll
game 9/bin/python/dlls/_socket.pyd
game 9/bin/python/dlls/_socket_x64.pyd
game 9/bin/python/dlls/pyexpat.pyd
game 9/bin/python/dlls/pyexpat_x64.pyd
game 9/bin/python/dlls/select.pyd
game 9/bin/python/dlls/select_x64.pyd
game 9/bin/python/dlls/unicodedata.pyd
game 9/bin/python/dlls/unicodedata_x64.pyd
game 9/bin/python/generated.zip
game 9/bin/python33.dll
game 9/bin/python33_x64.dll
game 9/bin/res/camera.ini
game 9/bin/res/photocamera.ini
game 9/bin/res/profcomp.dat
game 9/bin/res/resource.cfg
game 9/bin/res/shaders_win32.precomp
game 9/bin/res/thumbnailconfig.ini
game 9/bin/res/videocamera.ini
game 9/bin/res/videorecording.ini
game 9/bin/simulation.dll
game 9/bin/simulation_x64.dll
game 9/bin/ts4.exe
game 9/bin/ts4_x64.exe
game/bin/core/winhttp.dll
game/bin/rldorigin.dll
game/bin/rldorigin.ini
game/bin/rldorigin_ext.dll
game/bin/rldorigin_x64.dll
game/bin/rldorigin_x64_ext.dll
game/bin/zupdaterx32.dll
game/bin/zupdaterx64.dll

Here go, took a while longer than i though. hope this helps!
kirstyVH
kirstyVH
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  • Windows 7
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After installing update stuck on an white screen in the main screen of the sims 4. Empty Re: After installing update stuck on an white screen in the main screen of the sims 4.

Post by anadius on Thu 15 Nov 2018, 16:52

It does. It says you didn't install update 1.46. You just downloaded "Game" folder from that update. Download it from here: https://www.games4theworld.club/t33940-the-sims-4-update-version-1-46-18-1020-out-now

Additionally delete your extra "Game" folders (1-11) and those files:
game/bin/core/winhttp.dll
game/bin/rldorigin.dll
game/bin/rldorigin.ini
game/bin/rldorigin_ext.dll
game/bin/rldorigin_x64.dll
game/bin/rldorigin_x64_ext.dll
game/bin/zupdaterx32.dll
game/bin/zupdaterx64.dll

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I'm not a part of G4TW team, I'm just helping a lot here.
The Sims 4: my repack (download only what you need) | gallery downloader | validator | language changer & DLC toggler
The Sims 3: my repack | exchange downloader
anadius
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After installing update stuck on an white screen in the main screen of the sims 4. Empty Re: After installing update stuck on an white screen in the main screen of the sims 4.

Post by kirstyVH on Thu 15 Nov 2018, 19:26

after installing the update and deleting all the extra game folders and files, i now get this error: unable to start: the contents of your data directory were created by a newer version of the sims 4 and cannot be loaded please update your game via origin to play.

did i do something wrong again?
kirstyVH
kirstyVH
Beginner
Beginner

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : the sims 4

Female

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Join date : 2018-04-14
Age : 27
Location : Netherlands

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After installing update stuck on an white screen in the main screen of the sims 4. Empty Re: After installing update stuck on an white screen in the main screen of the sims 4.

Post by kirstyVH on Thu 15 Nov 2018, 19:53

I gonna just start from scratch now! downloading all the pack again and installing them.
kirstyVH
kirstyVH
Beginner
Beginner

Windows version :
  • Windows 8
  • Windows 7
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : the sims 4

Female

Posts : 7
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Reputation : 1
Join date : 2018-04-14
Age : 27
Location : Netherlands

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After installing update stuck on an white screen in the main screen of the sims 4. Empty Re: After installing update stuck on an white screen in the main screen of the sims 4.

Post by anadius on Thu 15 Nov 2018, 20:13

That means you started the newer version of the game before. For example if you have original Sims 4 then your version is 1.47.49.1020. There's no crack for this version yet. Last version available to download on G4TW is 1.46.18.1020. If you want to play this version, move your Documents\Electronic Arts\The Sims 4 folder to desktop. That will start the game fresh, so no saves, etc. If you want to play with your saves, just wait for a new cracked version.

_________________
I'm not a part of G4TW team, I'm just helping a lot here.
The Sims 4: my repack (download only what you need) | gallery downloader | validator | language changer & DLC toggler
The Sims 3: my repack | exchange downloader
anadius
anadius
G4TW Forum Developer
Some kind of Einstein
G4TW Forum Developer Some kind of Einstein

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