Sims 4 Not Working After Get Famous Update!!

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Post by sweatysook on Sun 18 Nov 2018, 06:09

First topic message reminder :

Been running sims 4 with wineskin fine up until I installed the latest Get Famous expansion!

I've seen a few other people with the same issues on the main post for the update but thought I'd open up a new post specifically about this issue for everyone to add their 2 cents...
Also tried running the vcrun2015 winetrick as someone else mentioned but didn't have any luck 

Basically the game starts up for a minute or so but crashes soon after displaying The Sims 4 'title page' I guess you would call it?

I'm not the most tech savvy person so anyone's help or input would be much appreciated! Carlos is tha man!!!




I'll include my test run logs below!

Spoiler:



err:ntdll:RtlpWaitForCriticalSection section 0x7bcc1eac "loader.c: loader_section" wait timed out in thread 001a, blocked by 001d, retrying (60 sec)
err:ntdll:RtlpWaitForCriticalSection section 0x7bcc1eac "loader.c: loader_section" wait timed out in thread 0019, blocked by 001d, retrying (60 sec)
err:ntdll:RtlpWaitForCriticalSection section 0x7bcc1eac "loader.c: loader_section" wait timed out in thread 0028, blocked by 0027, retrying (60 sec)
fixme:winsock:set_dont_fragment IP_DONTFRAGMENT for IPv4 not supported in this platform
fixme:thread:SetThreadIdealProcessor (0xc8): stub
fixme:ver:GetCurrentPackageId (0x45df668 0x0): stub
fixme:thread:SetThreadIdealProcessor (0xd4): stub
fixme:ntdll:EtwRegisterTraceGuidsW (0x3b454ab3, 0x0, {f7b697a3-4db5-4d3b-be71-c4d284e6592f}, 7, 0x3b476380, (null), (null), 0x3b478f18): stub
fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {72b14a7d-704c-423e-92f8-7e6d64bcb92a}
fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {e2091f8a-1e0a-4731-84a2-0dd57c8a5261}
fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {e8a3bf1f-a86b-4390-9c60-5390b969d22c}
fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {5727a00f-50be-4519-8256-f7699871fecb}
fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {7e854ec7-cdc4-405a-b5b2-aaf7c9e7d40c}
fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {79a60dc6-5fc8-4952-a41c-1163aeec5eb8}
fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {2718d25b-5bf5-4479-8e88-babc64bdbfca}
fixme:process:GetNumaHighestNodeNumber (0x34dedd0): semi-stub
fixme:ver:GetCurrentPackageId (0x34deae8 0x0): stub
fixme:thread:SetThreadIdealProcessor (0xc4): stub
fixme:thread:SetThreadIdealProcessor (0x20c): stub
fixme:thread:SetThreadIdealProcessor (0x214): stub
fixme:xinput:XInputGetState (index 0, state 0x33f5dc) Stub!
fixme:xinput:XInputGetStateEx (index 0, state 0x33f57c) Stub!
fixme:thread:SetThreadIdealProcessor (0x4f0): stub
fixme:win:RegisterDeviceNotificationW (hwnd=0x20042, filter=0x33f6c4,flags=0x00000000) returns a fake device notification handle!
fixme:win:EnumDisplayDevicesW ((null),0,0x33e6cc,0x00000000), stub!
fixme:wbemprox:wbem_services_CreateInstanceEnum unsupported flags 0x00000030
fixme:wbemprox:enum_class_object_Next timeout not supported
fixme:win:EnumDisplayDevicesW ((null),0,0x33d00c,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x33cdcc,0x00000000), stub!
fixme:ddraw:ddraw7_Initialize Ignoring guid {aeb2cdd4-6e41-43ea-941c-8361cc760781}.
err:avicap:query_video_device Video 4 Linux support not enabled
err:avicap:query_video_device Video 4 Linux support not enabled
err:avicap:query_video_device Video 4 Linux support not enabled
err:avicap:query_video_device Video 4 Linux support not enabled
err:avicap:query_video_device Video 4 Linux support not enabled
err:avicap:query_video_device Video 4 Linux support not enabled
err:avicap:query_video_device Video 4 Linux support not enabled
err:avicap:query_video_device Video 4 Linux support not enabled
err:avicap:query_video_device Video 4 Linux support not enabled
err:avicap:query_video_device Video 4 Linux support not enabled
fixme:devenum:DEVENUM_ICreateDevEnum_CreateClassEnumerator Category {33d9a761-90c8-11d0-bd43-00a0c911ce86} not found
fixme:devenum:DEVENUM_ICreateDevEnum_CreateClassEnumerator Category {cc7bfb41-f175-11d1-a392-00e0291f3959} not found
fixme:devenum:DEVENUM_ICreateDevEnum_CreateClassEnumerator Category {cc7bfb46-f175-11d1-a392-00e0291f3959} not found
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x36314644 (as fourcc: DF16) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x36314644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x34324644 (as fourcc: DF24) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x34324644) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:d3d:debug_d3dformat Unrecognized 0x5a574152 (as fourcc: RAWZ) WINED3DFORMAT!
fixme:d3d:wined3d_get_format Can't find format unrecognized (0x5a574152) in the format lookup table.
fixme:thread:SetThreadIdealProcessor (0x53c): stub
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:dsound:DSOUND_RecalcFormat Conversion from 8 to 2 channels is not implemented, falling back to stereo
fixme:thread:SetThreadIdealProcessor (0x540): stub
fixme:thread:SetThreadIdealProcessor (0x60c): stub
fixme:thread:SetThreadIdealProcessor (0x6fc): stub
fixme:thread:SetThreadIdealProcessor (0x72c): stub
fixme:thread:SetThreadIdealProcessor (0x720): stub
fixme:thread:SetThreadIdealProcessor (0x71c): stub
wine: Call from 0x7b42df52 to unimplemented function api-ms-win-core-path-l1-1-0.dll.PathCchCanonicalizeEx, aborting
fixme:thread:SetThreadIdealProcessor (0x72c): stub
fixme:dbghelp:fetch_thread_info Couldn't open thread 83 (87)
fixme:imm:NotifyIME NI_CLOSECANDIDATE
fixme:imm:ImmReleaseContext (0x20042, 0x22f85a68): stub
fixme:thread:SetThreadIdealProcessor (0x714): stub
wine: Unimplemented function api-ms-win-core-path-l1-1-0.dll.PathCchCanonicalizeEx called at address 0x1e30001b:0x7b42df52 (thread 0051), starting debugger...
winedbg: Internal crash at 0x41e7e151


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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by Beyn on Tue 26 Feb 2019, 19:47

@User09 wrote:There's a small change that has to be made on the wrapper that runs the game for it to work with "Get Famous". EA updated the Python version of the game and that caused the error many people are having it.

For newer OS (not Mojave):

1) install the following dependecies via winetricks:

vcrun2012
vcrun2013

2) open config utility on wine tool and add this line " api-ms-win-core-path-l1-1-0", click edit and make it native (see image bellow)

Sims 4 Not Working After Get Famous Update!! - Page 3 Qy8w9Em

3) set screen options like the image bellow if you're on high sierra; sierra and bellow just leave the screen options alone.

Sims 4 Not Working After Get Famous Update!! - Page 3 OM1U3GH

4) move the Eletronic Arts Folder out of the Documents Folder for now and let the game create a new one. After you can copy your save, tray and mods to the new folder. 

If people need a more detailed tuto or a wrapper that works with "Get Famous" let me know and I'll provide it in the next couple of days.

Cheers!!

So, a late update to making this work with the newest DLC (Get Famous) with the newest patch (1.49.65.1020) on Crossover on Mojave.

The method mentioned in the quote now works perfectly well with Crossover 18.1
Just make sure that the Visual C++ libraries are installed and that you set the "api-ms-win-core-path-|1-1-0" in the config utility and set it to native (windows).
If you set it to anything else, like the default, native then builtin then it won't work.

I haven't played too much yet so I can't say if there are no infinite load screens but I haven't encountered any as of yet.

Happy simming everyone~

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by SirenOfTheSkies on Thu 11 Apr 2019, 13:14

@User09 wrote:New wine wrapper and engine for "Get Famous" here: https://openload.co/f/PBvI7fT7Jpw/Newest_Wrapper_for_TS4.zip

Instructions for placing your game inside the wrapper are still the same and can be viewed here: https://www.games4theworld.club/t32299-wineskin-wrapper-for-ts4-works-on-latest-1-36-104-1020-patch

This update wrapper and engine should work on Mojave. Just make sure your mac is not stopping the game launch because of mac gatekeeper. You can google "How to Disable Gatekeeper" if that's what's stopping the game.

If this does not work for you after following all the steps, please copy/paste the error or an image so I can see it.

Good luck guy and enjoy

Would you mind posting the wrapper again? The link says "file not found."

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by The_gh0stm4n on Thu 11 Apr 2019, 19:06

@SirenOfTheSkies wrote:

Would you mind posting the wrapper again? The link says "file not found."


Have you tried the links from this topic, too?
https://www.games4theworld.club/t34470-wineskin-wrapper-for-ts4-works-on-get-famous

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by diobeh on Tue 13 Aug 2019, 03:44

Please please please make a wrapper for Island living/the new patch  Why God. Why God.
I have downloaded the Get Famous one and updated my game to Island living, game starts up fine but once I get to cas it won't load and I'm stuck until I decide to restart.

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by User09 on Fri 16 Aug 2019, 23:22

That's has nothing to do with the wrapper, most likely you have a broken MOD that's crashing CAS. Try running your game clean (no mods or CC) and see if the problem remains.

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by imcc on Sun 15 Sep 2019, 00:03

@diobeh wrote:Please please please make a wrapper for Island living/the new patch  Why God. Why God.
I have downloaded the Get Famous one and updated my game to Island living, game starts up fine but once I get to cas it won't load and I'm stuck until I decide to restart.

Hello there! Have you ever managed to fix that issue?
I've downloaded Realm Of Magic, installed as usual. It runs but every time i enter CAS, i am stuck... No buttons show in the right corner below and i can't exit...
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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by User09 on Tue 17 Sep 2019, 01:48

@imcc wrote:Hello there! Have you ever managed to fix that issue?
I've downloaded Realm Of Magic, installed as usual. It runs but every time i enter CAS, i am stuck... No buttons show in the right corner below and i can't exit...

Are you using any mods?
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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by imcc on Tue 17 Sep 2019, 21:48

Hey there! I was running CC but at the first launch i've notice the error and tried again running clean. It was actually a dumb mistake upon installation. Instead of replacing the files in the delta folder, i've replaced the folder by accident and didn't noticed, so i was missing some ep files.. 
Took me a few hours but all is good and running amazing
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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by User09 on Wed 18 Sep 2019, 17:41

Glad you found the problem! Have fun!

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by summorme on Thu 10 Oct 2019, 00:11

Ok, I feel like a newb, but I've done everything I could possibly think of, and combed through this thread what seems like 100 time. I've gotten my wrapper to work to the point where if I click on it, it will load up to a black screen. I haven't seen anyone post about this here, so I'm asking for help on the issue. Does anyone know a way to fix this? I feel like I'm so close. Thanks.

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by TheBackStabber on Fri 11 Oct 2019, 03:11

So I get this message when I open sims. Saying I have insufficient memory. I can still continue and creat a sim and all that. So what exactly does that mean? And can I do anything about it? Thanks

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by User09 on Fri 11 Oct 2019, 19:42

What's the windows version your wrapper is running? If anything below 7 it can give you a pop up with that message, but only the first time you run the game or after an update. Change it to 7 and it should solve it.

It's only the game thinking something is off and warning the user.

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by TheBackStabber on Sun 20 Oct 2019, 12:13

Ah ok yeah I’ll check it out thanks! Smile I’ve got another issue, there are times when the game will get stuck on camera mode. Just before I’m scout to take a picture of a sim. It’ll get stuck and nothing but force quitting the app will work. What do you think that’s about?

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Sims 4 Not Working After Get Famous Update!! - Page 3 Empty Re: Sims 4 Not Working After Get Famous Update!!

Post by User09 on Fri 25 Oct 2019, 02:56

I have never heard of this error before. Do you play full screen or windowed? If you play full screen you can try playing windowed and see if that happens. That's the only thing I can suggest.

Good luck!

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