Unable to start after installing Get Famous and the latest update

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Unable to start after installing Get Famous and the latest update

Post by Jocelyn13 on Sun 16 Dec 2018, 22:20

Hey there,

after downloading and installing Get Famous plus the update following, this is the error i get. i followed the instructions for installing it correctly so i have no idea where it all went wrong. your help would be great

thanks

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Re: Unable to start after installing Get Famous and the latest update

Post by anadius on Sun 16 Dec 2018, 22:32

What error? Anyway, you can try this:

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator (in quick scan mode) and post the result here.

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Re: Unable to start after installing Get Famous and the latest update

Post by mareate on Thu 20 Dec 2018, 22:45

Hi! having the same problem here, the game worked just fine before installing get famous and the latest update, and now it won't start because "Unable to start:
Cannot start because the required game data is missing or damaged. Please try reinstalling the game. 85262c58:29f00e76:00000000:00000000"
After readind a few coments and posts i tried to use the validator, but this is what pops up "hashes for version 1.48.90.1020 not found on server".

PLEASE HELP

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Re: Unable to start after installing Get Famous and the latest update

Post by anadius on Thu 20 Dec 2018, 23:25

Try again.

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Re: Unable to start after installing Get Famous and the latest update

Post by mareate on Fri 21 Dec 2018, 00:04

@mareate wrote:Hi! having the same problem here, the game worked just fine before installing get famous and the latest update, and now it won't start because "Unable to start:
Cannot start because the required game data is missing or damaged. Please try reinstalling the game. 85262c58:29f00e76:00000000:00000000"
After readind a few coments and posts i tried to use the validator, but this is what pops up "hashes for version 1.48.90.1020 not found on server".

PLEASE HELP
Also, i just tried to re-install the las update and when exporting the file i¡ve got 2 errors: crc failed data/client/strings_KOR_KR.package and the C:/Users/User/downloads/TS4_UPDATE_1-48-90.1020.7Z

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Re: Unable to start after installing Get Famous and the latest update

Post by mareate on Fri 21 Dec 2018, 02:04

@mareate wrote:
@mareate wrote:Hi! having the same problem here, the game worked just fine before installing get famous and the latest update, and now it won't start because "Unable to start:
Cannot start because the required game data is missing or damaged. Please try reinstalling the game. 85262c58:29f00e76:00000000:00000000"
After readind a few coments and posts i tried to use the validator, but this is what pops up "hashes for version 1.48.90.1020 not found on server".

PLEASE HELP
Also, i just tried to re-install the las update and when exporting the file i¡ve got 2 errors: crc failed data/client/strings_KOR_KR.package and the C:/Users/User/downloads/TS4_UPDATE_1-48-90.1020.7Z


SO, the validator finally worked. this is what it said.
FORUM:
report:

Version: 1.48.90.1020
Folder: The Sims 4

Hash mismatch:

data/client/magalog2.package
data/client/resource.cfg
data/client/strings_kor_kr.package
data/client/thumbnails.package
data/client/thumbnails2.package
delta/gp04/simulationdeltabuild0.package
ep06/clientfullbuild1.package

Missing files:


Unknown files:

game/bin/python33.dll
game/bin/python33_x64.dll

DISQUS:
Version: 1.48.90.1020
Folder: The Sims 4
Hash mismatch:
data/client/magalog2.package
data/client/resource.cfg
data/client/strings_kor_kr.package
data/client/thumbnails.package
data/client/thumbnails2.package
delta/gp04/simulationdeltabuild0.package
ep06/clientfullbuild1.package
Missing files:

Unknown files:
game/bin/python33.dll
game/bin/python33_x64.dll


DISCORD:
```yaml
Version: 1.48.90.1020
Folder: The Sims 4
#Hash mismatch:
data/client/magalog2.package
data/client/resource.cfg
data/client/strings_kor_kr.package
data/client/thumbnails.package
data/client/thumbnails2.package
delta/gp04/simulationdeltabuild0.package
ep06/clientfullbuild1.package
#Missing files:

#Unknown files:
game/bin/python33.dll
game/bin/python33_x64.dll
```


I HAVE ABSOLUTLY NO IDEA WHAT IT MEANS. HELP.

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Re: Unable to start after installing Get Famous and the latest update

Post by scarlettwings on Sun 30 Dec 2018, 16:25

30.12.2018

After I installed Get Famous and the latest update the game worked once and then after that it keeps giving this error whenever I try to start the game.
I tried reinstalling both the pack and the update, starting the game without the pack and update.
I've uninstalled/deleted and redownloaded then reinstalled the whole game again still gave the same error
I also tried moving the sims 4 folder from the EA subfolder to the desktop.

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Re: Unable to start after installing Get Famous and the latest update

Post by Tarac on Sun 30 Dec 2018, 18:34

@scarlettwings wrote:30.12.2018

After I installed Get Famous and the latest update the game worked once and then after that it keeps giving this error whenever I try to start the game.
I tried reinstalling both the pack and the update, starting the game without the pack and update.
I've uninstalled/deleted and redownloaded then reinstalled the whole game again still gave the same error
I also tried moving the sims 4 folder from the EA subfolder to the desktop.
Go to User\Documents\Electronic Arts\The Sims 4
Open that folder and delete the file GameVersion.
Now start your game again.
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Re: Unable to start after installing Get Famous and the latest update

Post by anadius on Sun 30 Dec 2018, 20:55

Don't tell people to delete "GameVersion" or "Default" file. Tell them to update the game. That's better solution.

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Re: Unable to start after installing Get Famous and the latest update

Post by scarlettwings on Mon 31 Dec 2018, 06:58

@Tarac wrote:
@scarlettwings wrote:30.12.2018

After I installed Get Famous and the latest update the game worked once and then after that it keeps giving this error whenever I try to start the game.
I tried reinstalling both the pack and the update, starting the game without the pack and update.
I've uninstalled/deleted and redownloaded then reinstalled the whole game again still gave the same error
I also tried moving the sims 4 folder from the EA subfolder to the desktop.
Go to User\Documents\Electronic Arts\The Sims 4
Open that folder and delete the file GameVersion.
Now start your game again.
It worked. Thank youu  Why God.

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Re: Unable to start after installing Get Famous and the latest update

Post by Jocelyn13 on Tue 22 Jan 2019, 01:18


My apologies, the attached picture decided not to attach. this is the error

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Re: Unable to start after installing Get Famous and the latest update

Post by anadius on Tue 22 Jan 2019, 12:26

Run the validator (in quick scan mode) and post the result here.

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