Sims 4: "no communication with Orange is possible".

@anadius wrote:Try adding "Game\Bin" folder to your anti-virus exception list.

@itsyasimmerari wrote:I just tried that and the message still popped up

@The_gh0stm4n wrote:

@itsyasimmerari wrote:I just tried that and the message still popped up

If you have Origin or ZLOrigin/ZClient running, then log off and close all of these windows. Wait a little, then try the game again. You can also open the task manager with CTRL + ALT + DELETE, and under "processes" or "details" look for the origin.exe. Right-click on it and choose "end process" or whatever the exact wording is. If the origin.exe is not there, then it's also fine.

Topic title improved as well.

@itsyasimmerari wrote:
I don't have Origin at all so I don't understand why that message would pop up. I ran the game as an administrator but that didn't work either.

@The_gh0stm4n wrote:

@itsyasimmerari wrote:
I don't have Origin at all so I don't understand why that message would pop up. I ran the game as an administrator but that didn't work either.

Then try re-applying (copy/paste/overwrite existing files) whatever the latest DLC or update is that you used. After that try re-running the game.

@The_gh0stm4n wrote:

@itsyasimmerari wrote:
I don't have Origin at all so I don't understand why that message would pop up. I ran the game as an administrator but that didn't work either.

Then try re-applying (copy/paste/overwrite existing files) whatever the latest DLC or update is that you used. After that try re-running the game.

@itsyasimmerari wrote:
Sorry, I don't mean to bother you but I tried deleting and reinstalling the game and the message still popped up. I don't know what to do at this point.

@The_gh0stm4n wrote:

@itsyasimmerari wrote:
Sorry, I don't mean to bother you but I tried deleting and reinstalling the game and the message still popped up. I don't know what to do at this point.

No, you're not bothering (well, technically you are bumping a topic before the 24 hour deadline has passed, which by the Forum Rules is not allowed, but let's not be too pedantic here). First off, un-installing and re-installing by itself very rarely fixes issues with PC games. You may or may not find contradicting opinions on other websites/by other commentators, but in my experience it mostly doesn't work.

Secondly, this means your antivirus program is just bad. But maybe if you have Windows 10, check Windows Defender, here:
https://www.games4theworld.club/t32067-two-ways-of-disabling-windows-defender-under-windows-10

As for your other antivirus...if it doesn't accept your input, then consider un-installing it, followed by a re-boot of the PC. At the end re-apply your latest update or DLC.

@anadius wrote:I should've started with this. Run the validator (in quick scan mode!) and post the result here. You still have some files from the previous crack, this will take seconds and tell us what to delete. Better do it now than later when you encounter some bugs.

@anadius wrote:I should've started with this. Run the validator (in quick scan mode!) and post the result here. You still have some files from the previous crack, this will take seconds and tell us what to delete. Better do it now than later when you encounter some bugs.

report:

Version: 1.47.51.1020
Folder: The Sims 4

Hash mismatch:

--- quick scan ---

Missing files:

Unknown files:

game/bin/core/winhttp.dll
game/bin/python33.dll
game/bin/python33_x64.dll
game/bin/rldorigin.dll
game/bin/rldorigin.ini
game/bin/rldorigin_ext.dll
game/bin/rldorigin_x64.dll
game/bin/rldorigin_x64_ext.dll
game_/bin/core/activation.dll
game_/bin/core/activation64.dll
game_/bin/core/activationui.exe
game_/bin/core/codecs/qcncodecs4.dll
game_/bin/core/codecs/qjpcodecs4.dll
game_/bin/core/codecs/qkrcodecs4.dll
game_/bin/core/codecs/qtwcodecs4.dll
game_/bin/core/imageformats/msvcp100.dll
game_/bin/core/imageformats/msvcr100.dll
game_/bin/core/imageformats/msvcr100d.dll
game_/bin/core/imageformats/qgif4.dll
game_/bin/core/imageformats/qico4.dll
game_/bin/core/imageformats/qjpeg4.dll
game_/bin/core/libeay32.dll
game_/bin/core/msvcp100.dll
game_/bin/core/msvcr100.dll
game_/bin/core/phonon4.dll
game_/bin/core/qtcore4.dll
game_/bin/core/qtgui4.dll
game_/bin/core/qtnetwork4.dll
game_/bin/core/qtwebkit4.dll
game_/bin/core/qtxml4.dll
game_/bin/core/qtxmlpatterns4.dll
game_/bin/core/ssleay32.dll
game_/bin/default.ini
game_/bin/eawebkit.dll
game_/bin/eawebkit_x64.dll
game_/bin/graphicscards.sgr
game_/bin/graphicsrules.sgr
game_/bin/python/deployed.zip
game_/bin/python/dlls/_socket.pyd
game_/bin/python/dlls/_socket_x64.pyd
game_/bin/python/dlls/pyexpat.pyd
game_/bin/python/dlls/pyexpat_x64.pyd
game_/bin/python/dlls/select.pyd
game_/bin/python/dlls/select_x64.pyd
game_/bin/python/dlls/unicodedata.pyd
game_/bin/python/dlls/unicodedata_x64.pyd
game_/bin/python/generated.zip
game_/bin/python33.dll
game_/bin/python33_x64.dll
game_/bin/res/camera.ini
game_/bin/res/photocamera.ini
game_/bin/res/profcomp.dat
game_/bin/res/resource.cfg
game_/bin/res/shaders_win32.precomp
game_/bin/res/thumbnailconfig.ini
game_/bin/res/videocamera.ini
game_/bin/res/videorecording.ini
game_/bin/rld.dll
game_/bin/rldorigin.dll
game_/bin/rldorigin.ini
game_/bin/rldorigin_ext.dll
game_/bin/rldorigin_x64.dll
game_/bin/rldorigin_x64_ext.dll
game_/bin/simulation.dll
game_/bin/simulation_x64.dll
game_/bin/ts4.exe
game_/bin/ts4.par
game_/bin/ts4_x64.exe