All my townies are missing their faces! [SOLVED]

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All my townies are missing their faces! [SOLVED]

Post by SimCraz3D on Wed 02 Jan 2019, 18:27

Hello to all, 

I noticed a couple of days ago, my townies were in either three different states. They were either missing their faces, were invisible all together, or were a solid blue color. I did found out that I had an outdated version of wickedwhims. When I reinstalled the updated version and that took care of the invisible and blue sims. Unfortunately, it didn't take care of the faceless sims. I did go into sims4studio and run the "disallow cc for random", I don't know if that is what's causing it or not. I also found out, after googling that the cien no EA lashes were causing a similar issues. I took that mod out and started the game and still had faceless sims, so I am not sure what it causing it.The only other thing that I did recently was add reshade to my game, so I don't know if maybe that's the culprit. If anybody has experienced this and knows a fix for it, please share with me. Thanks in advance.
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Re: All my townies are missing their faces! [SOLVED]

Post by SimCraz3D on Wed 02 Jan 2019, 18:31



faceless

I apologize for double posting, I just wanted to add a visual.
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Re: All my townies are missing their faces! [SOLVED]

Post by anadius on Wed 02 Jan 2019, 18:46

Try starting the game without any mods or without reshade.

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Re: All my townies are missing their faces! [SOLVED]

Post by SimCraz3D on Wed 02 Jan 2019, 21:52

@anadius wrote:Try starting the game without any mods or without reshade.

I am at a total loss now. I tried the game first without reshade, and still had faceless sims. I then tried it without any mods, and still I have faceless sims. I am really baffled. I have never seen that before. I thought for sure that the culprit would be some outdated mod.
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Re: All my townies are missing their faces! [SOLVED]

Post by anadius on Wed 02 Jan 2019, 21:54

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator (in quick scan mode) and post the result here.

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Re: All my townies are missing their faces! [SOLVED]

Post by SimCraz3D on Wed 02 Jan 2019, 22:02

I really hope that I did this right  Surprised

report:

Version: 1.48.94.1020
Folder: The Sims 4

Hash mismatch:

--- quick scan ---

Missing files:


Unknown files:

_redist/dxwebsetup.exe
_redist/fitgirl.md5
_redist/quicksfv.exe
_redist/quicksfv.ini
_redist/vcredist_x64_2010_sp1_x64.exe
_redist/vcredist_x64_2013_x64.exe
_redist/vcredist_x86_2010_sp1_x86.exe
_redist/vcredist_x86_2013_x86.exe
game/bin/python33.dll
game/bin/python33_x64.dll
game/bin/reshade.ini
language changer/cs_cz.reg
language changer/da_dk.reg
language changer/de_de.reg
language changer/en_us.reg
language changer/es_es.reg
language changer/fi_fi.reg
language changer/fr_fr.reg
language changer/it_it.reg
language changer/ja_jp.reg
language changer/ko_kr.reg
language changer/nl_nl.reg
language changer/no_no.reg
language changer/pl_pl.reg
language changer/pt_br.reg
language changer/ru_ru.reg
language changer/sv_se.reg
language changer/zh_tw.reg
unins000.dat
unins000.exe
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Re: All my townies are missing their faces! [SOLVED]

Post by anadius on Wed 02 Jan 2019, 22:05

Delete those files:
game/bin/python33.dll
game/bin/python33_x64.dll

BTW have you tried moving "Documents\Electronic Arts\The Sims 4" folder? Have you started the game fresh, with just saves copied back or you haven't touched that folder now?

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Re: All my townies are missing their faces! [SOLVED]

Post by SimCraz3D on Wed 02 Jan 2019, 22:09

Ok, I will do that now. That's when I was really confused, because I took out my saves and tray folder. Then, I started a new game. Then, I replaced my saves and tray files in the newly regenerated folder and they still had missing faces. I have moved it to the progams files (x86), in the past and it wouldn't work.
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Re: All my townies are missing their faces! [SOLVED]

Post by SimCraz3D on Wed 02 Jan 2019, 22:12

I can't believe, they are still faceless.
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Re: All my townies are missing their faces! [SOLVED]

Post by anadius on Wed 02 Jan 2019, 22:17

Sometimes removing mods and starting a new game isn't enough. That's why I told you to move the whole folder. And never move it to Program Files, don't mix your data folder (saves, mods, tray items, etc.) with your game folder. Just move it to desktop for now. Or rename it.

So they are still faceless after deleting files I mentioned and starting the game fresh but with saves copied back, right? What about starting the game fresh, without saves? Does that still happen?

If the answer is yes, run the validator, this time in normal mode. It will take some time but it will check if all installation files are ok.

If the answer is no, then it sounds like corrupted saves.

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Re: All my townies are missing their faces! [SOLVED]

Post by SimCraz3D on Wed 02 Jan 2019, 22:21

Oh, I misunderstood. I actually did move the whole sims 4 folder located in documents. For some reason, I thought we were talking about the one located in programs files. That's the path that I gave vaildator. I'm afraid it is a corrupted save file, but I am going to try it now and report back here.
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Re: All my townies are missing their faces! [SOLVED]

Post by SimCraz3D on Wed 02 Jan 2019, 22:26

It seems like it is my saved file, so I will be removing it and starting over fresh.
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Re: All my townies are missing their faces! [SOLVED]

Post by anadius on Wed 02 Jan 2019, 22:35

You could try moving lot(s) and household(s) to library, starting the game clean and copying just the tray folder back. Not sure if this will work but it's worth a try.

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Re: All my townies are missing their faces! [SOLVED]

Post by SimCraz3D on Thu 03 Jan 2019, 22:08

@anadius wrote:You could try moving lot(s) and household(s) to library, starting the game clean and copying just the tray folder back. Not sure if this will work but it's worth a try.

I have started up with a new save. I haven't played it a lot yet, but it seems like the faceless sim pandemic is over. Thanks so much for your help. I really appreciate it.  Very Happy




Gatekeeper Edit: problem solved, topic closed.

- The_gh0stm4n
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