ZLOrigin shows a white page in My Games.

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ZLOrigin shows a white page in My Games.

Post by TSJasson on Sat 19 Jan 2019, 09:36

Hi, I hope you guys can help me through this.

As the attached screenshot, I've been unable to launch any games including The Sims 4 due to ZLOrigin just showing white page in My Games page. I've already uninstalled and reinstalled it back, deleted Origin's cache, using the .bat file to delete the cache too, clean booted my PC but still shows me that. Weirdly, I made a new user account in my PC to launch ZLOrigin and it works as usual. What would be the cause of this and how to fix it so I can play without the need to move back and forth through my user accounts? Thanks!


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Re: ZLOrigin shows a white page in My Games.

Post by TSJasson on Sat 19 Jan 2019, 09:38

Edit: the screenshot

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Re: ZLOrigin shows a white page in My Games.

Post by TSJasson on Sat 19 Jan 2019, 09:38

@TSJasson wrote:Edit: the screenshot
Seems like the screenshot doens't show up. Oh well.

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Re: ZLOrigin shows a white page in My Games.

Post by Tarac on Sat 19 Jan 2019, 10:26

In your regular PC account log in to zclient with the details of your new account.
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Re: ZLOrigin shows a white page in My Games.

Post by TSJasson on Sat 19 Jan 2019, 10:31

@Tarac wrote:In your regular PC account log in to zclient with the details of your new account.
But I use the same account as the regular account.

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Re: ZLOrigin shows a white page in My Games.

Post by The_gh0stm4n on Sat 19 Jan 2019, 13:39

@TSJasson wrote:
But I use the same account as the regular account.


Hello,

Not sure, it could be a "UAC" issue. On the Windows account on which ZLOrigin doesn't work, try disabling UAC, see for example the guide here:
https://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/

Then try ZClient/ZLOrigin again.

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