TS4 won't open anymore

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TS4 won't open anymore Empty TS4 won't open anymore

Post by jolliet on Wed 13 Feb 2019, 18:57

Hello, my Sims 4 stopped working all of sudden.

I get two errors: "Origin seems to be running. No communication with Orange is possible."

After pressing OK, I get : "The Application was unable to start correctly (0xc0000142). Click OK to close the application."

I have installed all the packs up to Get Famous + one update (not the Chinese New Year one.)

I have been playing just fine and haven't done anything new. Haven't installed new CC. The last thing I did in-game was move a household to a different house, they adopted a child, I closed the game, and moved some screenshots out of the folder.

I have no idea what triggered all this. I never had this sort of problems with TS4 before.

I already moved my Electronic Arts MyDocs folder. It didn't help.

I don't use Zlorigin and have all my packs downloaded from here. I haven't done any major changes to my computer. The other 15 games I have installed work fine. There is nothing quarantined in my antiviruses so I don't think that was the problem. I have Windows Defender off.

I tried downloading the new update (Chinese New Year) and install it but it did nothing and the error remains the same. I'm downloading the Get Famous update to see if that could fix it, and if not re-download all packs, but I'm worried that may not fix it at all...

Does anyone have a clue of what could be going on here? Thanks.

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TS4 won't open anymore Empty Re: TS4 won't open anymore

Post by anadius on Wed 13 Feb 2019, 19:04

First of all make sure Origin is closed. Open task manager (Ctrl+Shift+Esc) and close anything that has Origin in its name.

If you have other anti-virus besides Windows Defender - try disabling it completely and see if the game works.

And last thing to try - disconnect the internet and try running the game.

If none of these work, run the validator (in quick scan mode) and post the result here.

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TS4 won't open anymore Empty Re: TS4 won't open anymore

Post by jolliet on Wed 13 Feb 2019, 20:19

Okay, it's running now. Thank you very much. There were no missing files with the validator, only some unknown files (it's an older "Game" folder renamed.)

I have no idea what was the problem though. Aside from disabling the antivirus, I had already tried everything before... I tried launching now with the antivirus and the internet on again, and it worked just fine... what a weird game lol.

Thank you again.

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TS4 won't open anymore Empty Re: TS4 won't open anymore

Post by LadyHaruko_06 on Thu 21 Feb 2019, 18:49

Hi I am having the same trouble but mine was when I updated the game to the latest patch using the one from G4TW. But the base game and dlc's were from Tarac's all in one patch 1.48. I also got the same error and then nothing. I tried the quick fixes that was recommended here but it is still not working. Whenever I try to launch the game it will show me a white screen and then crash. 

Here is the report from validator:
report:

Version: 1.49.65.1020
Folder: The Sims 4
Hash mismatch:
--- quick scan ---
Missing files:
data/client/clientfullbuild0.package
data/client/clientfullbuild1.package
data/client/clientfullbuild2.package
data/client/clientfullbuild3.package
data/client/clientfullbuild4.package
data/client/clientfullbuild5.package
data/client/clientfullbuild6.package
data/client/clientfullbuild7.package
data/client/clientfullbuild8.package
data/simulation/simulationfullbuild0.package
ep01/clientfullbuild0.package
ep01/magalog.package
ep01/resourceclient.cfg
ep01/resourcesimulation.cfg
ep01/simulationfullbuild0.package
ep01/thumbnails.package
ep01/version.ini
ep01/worlds/areas/ep01_alienworld_01.world
ep01/worlds/areas/ep01_civiccenter_01.world
ep01/worlds/areas/ep01_civiccenter_02.world
ep01/worlds/areas/ep01_retails_01.world
ep01/worlds/areas/ep01_sciencelab_01.world
ep02/clientfullbuild0.package
ep02/magalog.package
ep02/resourceclient.cfg
ep02/resourcesimulation.cfg
ep02/simulationfullbuild0.package
ep02/thumbnails.package
ep02/version.ini
ep02/worlds/areas/ep02_business_01.world
ep02/worlds/areas/ep02_chaletgarden_01.world
ep02/worlds/areas/ep02_island_01.world
ep02/worlds/areas/ep02_islandbluff_01.world
ep02/worlds/areas/ep02_oldtown_01.world
ep02/worlds/areas/ep02_oldtownruins_01.world
ep02/worlds/areas/ep02_rural_01.world
ep03/clientfullbuild0.package
ep03/clientfullbuild1.package
ep03/magalog.package
ep03/resourceclient.cfg
ep03/resourcesimulation.cfg
ep03/simulationfullbuild0.package
ep03/thumbnails.package
ep03/version.ini
ep03/worlds/areas/ep03_artsquarter_01.world
ep03/worlds/areas/ep03_centralpark_01.world
ep03/worlds/areas/ep03_docklands_01.world
ep03/worlds/areas/ep03_fashiondistrict_01.world
ep03/worlds/areas/ep03_uptown_01.world
ep04/clientfullbuild0.package
ep04/clientfullbuild1.package
ep04/clientfullbuild2.package
ep04/magalog.package
ep04/resourceclient.cfg
ep04/resourcesimulation.cfg
ep04/simulationfullbuild0.package
ep04/thumbnails.package
ep04/version.ini
ep04/worlds/areas/ep04_coastal_01.world
ep04/worlds/areas/ep04_harbor_01.world
ep04/worlds/areas/ep04_island_01.world
ep04/worlds/areas/ep04_townsquare_01.world
ep05/clientfullbuild0.package
ep05/magalog.package
ep05/resourceclient.cfg
ep05/resourcesimulation.cfg
ep05/simulationfullbuild0.package
ep05/thumbnails.package
ep05/version.ini
ep06/clientfullbuild0.package
ep06/clientfullbuild1.package
ep06/magalog.package
ep06/resourceclient.cfg
ep06/resourcesimulation.cfg
ep06/simulationfullbuild0.package
ep06/thumbnails.package
ep06/version.ini
ep06/worlds/areas/ep06_easthollywood_01.world
ep06/worlds/areas/ep06_hollywoodhills_01.world
ep06/worlds/areas/ep06_starsblvd_01.world
ep06/worlds/areas/ep06_studio_01.world
fp01/clientfullbuild0.package
fp01/resourceclient.cfg
fp01/resourcesimulation.cfg
fp01/simulationfullbuild0.package
fp01/thumbnails.package
fp01/version.ini
gp01/clientfullbuild0.package
gp01/magalog.package
gp01/resourceclient.cfg
gp01/resourcesimulation.cfg
gp01/simulationfullbuild0.package
gp01/thumbnails.package
gp01/version.ini
gp01/worlds/areas/gp01_campground_01.world
gp01/worlds/areas/gp01_forest_01.world
gp01/worlds/areas/gp01_hermitdwelling_01.world
gp02/clientfullbuild0.package
gp02/magalog.package
gp02/resourceclient.cfg
gp02/resourcesimulation.cfg
gp02/simulationfullbuild0.package
gp02/thumbnails.package
gp02/version.ini
gp03/clientfullbuild0.package
gp03/magalog.package
gp03/resourceclient.cfg
gp03/resourcesimulation.cfg
gp03/simulationfullbuild0.package
gp03/thumbnails.package
gp03/version.ini
gp04/clientfullbuild0.package
gp04/magalog.package
gp04/resourceclient.cfg
gp04/resourcesimulation.cfg
gp04/simulationfullbuild0.package
gp04/thumbnails.package
gp04/version.ini
gp04/worlds/areas/gp04_vampireworld_01.world
gp05/clientfullbuild0.package
gp05/magalog.package
gp05/resourceclient.cfg
gp05/resourcesimulation.cfg
gp05/simulationfullbuild0.package
gp05/thumbnails.package
gp05/version.ini
gp06/clientfullbuild0.package
gp06/magalog.package
gp06/resourceclient.cfg
gp06/resourcesimulation.cfg
gp06/simulationfullbuild0.package
gp06/thumbnails.package
gp06/version.ini
gp06/worlds/areas/gp06_jungle_01.world
gp06/worlds/areas/gp06_marketplace_01.world
sp01/clientfullbuild0.package
sp01/magalog.package
sp01/resourceclient.cfg
sp01/resourcesimulation.cfg
sp01/simulationfullbuild0.package
sp01/thumbnails.package
sp01/version.ini
sp02/clientfullbuild0.package
sp02/magalog.package
sp02/resourceclient.cfg
sp02/resourcesimulation.cfg
sp02/simulationfullbuild0.package
sp02/thumbnails.package
sp02/version.ini
sp03/clientfullbuild0.package
sp03/magalog.package
sp03/resourceclient.cfg
sp03/resourcesimulation.cfg
sp03/simulationfullbuild0.package
sp03/thumbnails.package
sp03/version.ini
sp04/clientfullbuild0.package
sp04/magalog.package
sp04/resourceclient.cfg
sp04/resourcesimulation.cfg
sp04/simulationfullbuild0.package
sp04/thumbnails.package
sp04/version.ini
sp05/clientfullbuild0.package
sp05/magalog.package
sp05/resourceclient.cfg
sp05/resourcesimulation.cfg
sp05/simulationfullbuild0.package
sp05/thumbnails.package
sp05/version.ini
sp06/clientfullbuild0.package
sp06/magalog.package
sp06/resourceclient.cfg
sp06/resourcesimulation.cfg
sp06/simulationfullbuild0.package
sp06/thumbnails.package
sp06/version.ini
sp07/clientfullbuild0.package
sp07/magalog.package
sp07/resourceclient.cfg
sp07/resourcesimulation.cfg
sp07/simulationfullbuild0.package
sp07/thumbnails.package
sp07/version.ini
sp08/clientfullbuild0.package
sp08/magalog.package
sp08/resourceclient.cfg
sp08/resourcesimulation.cfg
sp08/simulationfullbuild0.package
sp08/thumbnails.package
sp08/version.ini
sp09/clientfullbuild0.package
sp09/magalog.package
sp09/resourceclient.cfg
sp09/resourcesimulation.cfg
sp09/simulationfullbuild0.package
sp09/thumbnails.package
sp09/version.ini
sp10/clientfullbuild0.package
sp10/magalog.package
sp10/resourceclient.cfg
sp10/resourcesimulation.cfg
sp10/simulationfullbuild0.package
sp10/thumbnails.package
sp10/version.ini
sp11/clientfullbuild0.package
sp11/magalog.package
sp11/resourceclient.cfg
sp11/resourcesimulation.cfg
sp11/simulationfullbuild0.package
sp11/thumbnails.package
sp11/version.ini
sp12/clientfullbuild0.package
sp12/magalog.package
sp12/resourceclient.cfg
sp12/resourcesimulation.cfg
sp12/simulationfullbuild0.package
sp12/thumbnails.package
sp12/version.ini
sp13/clientfullbuild0.package
sp13/magalog.package
sp13/resourceclient.cfg
sp13/resourcesimulation.cfg
sp13/simulationfullbuild0.package
sp13/thumbnails.package
sp13/version.ini
sp14/clientfullbuild0.package
sp14/magalog.package
sp14/resourceclient.cfg
sp14/resourcesimulation.cfg
sp14/simulationfullbuild0.package
sp14/thumbnails.package
sp14/version.ini
Unknown files:
game_/bin/core/activation.dll
game_/bin/core/activation64.dll
game_/bin/core/activationui.exe
game_/bin/core/codecs/qcncodecs4.dll
game_/bin/core/codecs/qjpcodecs4.dll
game_/bin/core/codecs/qkrcodecs4.dll
game_/bin/core/codecs/qtwcodecs4.dll
game_/bin/core/imageformats/qgif4.dll
game_/bin/core/imageformats/qico4.dll
game_/bin/core/imageformats/qjpeg4.dll
game_/bin/core/libeay32.dll
game_/bin/core/phonon4.dll
game_/bin/core/qtcore4.dll
game_/bin/core/qtgui4.dll
game_/bin/core/qtnetwork4.dll
game_/bin/core/qtwebkit4.dll
game_/bin/core/qtxml4.dll
game_/bin/core/qtxmlpatterns4.dll
game_/bin/core/ssleay32.dll
game_/bin/default.ini
game_/bin/eawebkit.dll
game_/bin/eawebkit_x64.dll
game_/bin/graphicscards.sgr
game_/bin/graphicsrules.sgr
game_/bin/python/dlls/_ctypes.pyd
game_/bin/python/dlls/_ctypes_x64.pyd
game_/bin/python/dlls/_decimal.pyd
game_/bin/python/dlls/_decimal_x64.pyd
game_/bin/python/dlls/_queue.pyd
game_/bin/python/dlls/_queue_x64.pyd
game_/bin/python/dlls/_socket.pyd
game_/bin/python/dlls/_socket_x64.pyd
game_/bin/python/dlls/pyexpat.pyd
game_/bin/python/dlls/pyexpat_x64.pyd
game_/bin/python/dlls/select.pyd
game_/bin/python/dlls/select_x64.pyd
game_/bin/python/dlls/unicodedata.pyd
game_/bin/python/dlls/unicodedata_x64.pyd
game_/bin/python/generated.zip
game_/bin/python37.dll
game_/bin/python37_x64.dll
game_/bin/res/camera.ini
game_/bin/res/photocamera.ini
game_/bin/res/profcomp.dat
game_/bin/res/resource.cfg
game_/bin/res/shaders_win32.precomp
game_/bin/res/thumbnailconfig.ini
game_/bin/res/videocamera.ini
game_/bin/res/videorecording.ini
game_/bin/simulation.dll
game_/bin/simulation_x64.dll
game_/bin/ts4.exe
game_/bin/ts4_x64.exe

Hoping for some help. Thanks!

LadyHaruko_06
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TS4 won't open anymore Empty Re: TS4 won't open anymore

Post by anadius on Fri 22 Feb 2019, 08:35

@LadyHaruko_06 there's no trace of Tarac's all-in-one in the folder you selected in validator. No DLCs (except for Get Famous), not even base game files. Copy files from Tarac's .iso to a new folder and then move files from folder you selected in validator to that new folder. Then it should work.

_________________
I'm not a part of G4TW team, I'm just helping a lot here.
The Sims 4: my repack (download only what you need) | gallery downloader | validator | language changer & DLC toggler
The Sims 3: my repack | exchange downloader
Feel free to send me an e-mail if you encounter any problem with my installers/programs.
anadius
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G4TW Forum Developer
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TS4 won't open anymore Empty Re: TS4 won't open anymore

Post by LadyHaruko_06 on Sat 23 Feb 2019, 15:50

@anadius wrote:@LadyHaruko_06 there's no trace of Tarac's all-in-one in the folder you selected in validator. No DLCs (except for Get Famous), not even base game files. Copy files from Tarac's .iso to a new folder and then move files from folder you selected in validator to that new folder. Then it should work.

Hi! Thanks for the reply. Ok so I've checked my laptop and it seems that Tarac's all-in-one .iso file got deleted so that may be the reason why my game is not loading. I'm just gonna download his file again and since it is already updated to the latest patch, I'll just remove my current download.

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