TS4 crashing at "EA" logo (startup). No error message.

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TS4 crashing at "EA" logo (startup). No error message. Empty TS4 crashing at "EA" logo (startup). No error message.

Post by LieutenantShini on Sat 16 Feb 2019, 02:59

Hello, and thank you for your assistance in advance.

Yesterday, my game version was at 1.44.88.1020 (Seasons), and I had decided to upgrade my game using the G4TW method. Before installing any updates, I moved my mod folder out of the TS4 directory. 

I first installed the Get Famous update 1.47.49.1020, which was compatible with the version I currently had. Renamed my old Game folder accordingly. Upon testing it, however, I ran into the issue of my game crashing at launch, with no error messages popping up.

Thinking about it now, it was probably stupid of me, but I decided to push along to the 1.49.65.1020 update, in hopes that it would fix my issue. Unfortunately, it didn't change anything, and my game still crashes.

I ran the "Validator" that I've seen linked a few times in other threads, and this is what it says:


report(click to show):

Version: 1.49.65.1020
Folder: The Sims 4
Hash mismatch:
data/client/magalog.package
data/client/magalog2.package
data/client/resource.cfg
data/client/thumbnails.package
data/client/thumbnails2.package
data/shared/worlds/areas/so_desertpark_01.world
data/shared/worlds/areas/so_rbh_cave_01.world
data/shared/worlds/areas/so_retrosuburbs_01.world
data/shared/worlds/areas/so_skywardpalms_01.world
data/simulation/gameplay/base.zip
data/simulation/gameplay/core.zip
data/simulation/gameplay/simulation.zip
data/simulation/magalog.package
data/simulation/magalog2.package
data/simulation/simulationdeltabuild0.package
delta/ep01/clientdeltabuild0.package
delta/ep01/simulationdeltabuild0.package
delta/ep01/strings_cht_cn.package
delta/ep01/strings_cze_cz.package
delta/ep01/strings_dan_dk.package
delta/ep01/strings_dut_nl.package
delta/ep01/strings_eng_us.package
delta/ep01/strings_fin_fi.package
delta/ep01/strings_fre_fr.package
delta/ep01/strings_ger_de.package
delta/ep01/strings_ita_it.package
delta/ep01/strings_jpn_jp.package
delta/ep01/strings_kor_kr.package
delta/ep01/strings_nor_no.package
delta/ep01/strings_pol_pl.package
delta/ep01/strings_por_br.package
delta/ep01/strings_rus_ru.package
delta/ep01/strings_spa_es.package
delta/ep01/strings_swe_se.package
delta/ep01/version.ini
delta/ep01/worlds/areas/ep01_alienworld_01.world
delta/ep01/worlds/areas/ep01_civiccenter_01.world
delta/ep01/worlds/areas/ep01_civiccenter_02.world
delta/ep01/worlds/areas/ep01_retails_01.world
delta/ep01/worlds/areas/ep01_sciencelab_01.world
delta/ep02/clientdeltabuild0.package
delta/ep02/simulationdeltabuild0.package
delta/ep02/strings_cht_cn.package
delta/ep02/strings_cze_cz.package
delta/ep02/strings_dan_dk.package
delta/ep02/strings_dut_nl.package
delta/ep02/strings_eng_us.package
delta/ep02/strings_fin_fi.package
delta/ep02/strings_fre_fr.package
delta/ep02/strings_ger_de.package
delta/ep02/strings_ita_it.package
delta/ep02/strings_jpn_jp.package
delta/ep02/strings_kor_kr.package
delta/ep02/strings_nor_no.package
delta/ep02/strings_pol_pl.package
delta/ep02/strings_por_br.package
delta/ep02/strings_rus_ru.package
delta/ep02/strings_spa_es.package
delta/ep02/strings_swe_se.package
delta/ep02/version.ini
delta/ep02/worlds/areas/ep02_business_01.world
delta/ep02/worlds/areas/ep02_chaletgarden_01.world
delta/ep02/worlds/areas/ep02_island_01.world
delta/ep02/worlds/areas/ep02_islandbluff_01.world
delta/ep02/worlds/areas/ep02_oldtown_01.world
delta/ep02/worlds/areas/ep02_oldtownruins_01.world
delta/ep02/worlds/areas/ep02_rural_01.world
delta/ep03/clientdeltabuild0.package
delta/ep03/clientdeltabuild1.package
delta/ep03/simulationdeltabuild0.package
delta/ep03/strings_cht_cn.package
delta/ep03/strings_cze_cz.package
delta/ep03/strings_dan_dk.package
delta/ep03/strings_dut_nl.package
delta/ep03/strings_eng_us.package
delta/ep03/strings_fin_fi.package
delta/ep03/strings_fre_fr.package
delta/ep03/strings_ger_de.package
delta/ep03/strings_ita_it.package
delta/ep03/strings_jpn_jp.package
delta/ep03/strings_kor_kr.package
delta/ep03/strings_nor_no.package
delta/ep03/strings_pol_pl.package
delta/ep03/strings_por_br.package
delta/ep03/strings_rus_ru.package
delta/ep03/strings_spa_es.package
delta/ep03/strings_swe_se.package
delta/ep03/version.ini
delta/ep03/worlds/areas/ep03_artsquarter_01.world
delta/ep03/worlds/areas/ep03_centralpark_01.world
delta/ep03/worlds/areas/ep03_docklands_01.world
delta/ep03/worlds/areas/ep03_fashiondistrict_01.world
delta/ep03/worlds/areas/ep03_uptown_01.world
delta/ep04/clientdeltabuild0.package
delta/ep04/clientdeltabuild2.package
delta/ep04/simulationdeltabuild0.package
delta/ep04/strings_cht_cn.package
delta/ep04/strings_cze_cz.package
delta/ep04/strings_dan_dk.package
delta/ep04/strings_dut_nl.package
delta/ep04/strings_eng_us.package
delta/ep04/strings_fin_fi.package
delta/ep04/strings_ger_de.package
delta/ep04/strings_ita_it.package
delta/ep04/strings_jpn_jp.package
delta/ep04/strings_nor_no.package
delta/ep04/strings_pol_pl.package
delta/ep04/strings_por_br.package
delta/ep04/strings_rus_ru.package
delta/ep04/strings_spa_es.package
delta/ep04/strings_swe_se.package
delta/ep04/version.ini
delta/ep04/worlds/areas/ep04_coastal_01.world
delta/ep04/worlds/areas/ep04_harbor_01.world
delta/ep04/worlds/areas/ep04_island_01.world
delta/ep04/worlds/areas/ep04_townsquare_01.world
delta/ep05/clientdeltabuild0.package
delta/ep05/simulationdeltabuild0.package
delta/ep05/strings_cht_cn.package
delta/ep05/strings_cze_cz.package
delta/ep05/strings_dan_dk.package
delta/ep05/strings_dut_nl.package
delta/ep05/strings_eng_us.package
delta/ep05/strings_fin_fi.package
delta/ep05/strings_fre_fr.package
delta/ep05/strings_ger_de.package
delta/ep05/strings_ita_it.package
delta/ep05/strings_jpn_jp.package
delta/ep05/strings_kor_kr.package
delta/ep05/strings_nor_no.package
delta/ep05/strings_pol_pl.package
delta/ep05/strings_por_br.package
delta/ep05/strings_rus_ru.package
delta/ep05/strings_spa_es.package
delta/ep05/strings_swe_se.package
delta/ep05/version.ini
delta/fp01/clientdeltabuild0.package
delta/fp01/simulationdeltabuild0.package
delta/fp01/version.ini
delta/gp01/clientdeltabuild0.package
delta/gp01/simulationdeltabuild0.package
delta/gp01/strings_por_br.package
delta/gp01/version.ini
delta/gp02/clientdeltabuild0.package
delta/gp02/simulationdeltabuild0.package
delta/gp02/strings_ger_de.package
delta/gp02/version.ini
Missing files:
delta/ep06/magalog.package
delta/ep06/resourceclient.cfg
delta/ep06/resourcesimulation.cfg
delta/ep06/worlds/areas/ep06_easthollywood_01.world
delta/ep06/worlds/areas/ep06_hollywoodhills_01.world
delta/ep06/worlds/areas/ep06_starsblvd_01.world
delta/ep06/worlds/areas/ep06_studio_01.world
Unknown files:
_game/bin/codex.cfg
_game/bin/core/activation.dll
_game/bin/core/activation64.dll
_game/bin/core/activationui.exe
_game/bin/core/codecs/qcncodecs4.dll
_game/bin/core/codecs/qjpcodecs4.dll
_game/bin/core/codecs/qkrcodecs4.dll
_game/bin/core/codecs/qtwcodecs4.dll
_game/bin/core/imageformats/qgif4.dll
_game/bin/core/imageformats/qico4.dll
_game/bin/core/imageformats/qjpeg4.dll
_game/bin/core/libeay32.dll
_game/bin/core/phonon4.dll
_game/bin/core/qtcore4.dll
_game/bin/core/qtgui4.dll
_game/bin/core/qtnetwork4.dll
_game/bin/core/qtwebkit4.dll
_game/bin/core/qtxml4.dll
_game/bin/core/qtxmlpatterns4.dll
_game/bin/core/ssleay32.dll
_game/bin/core/winhttp.dll
_game/bin/default.ini
_game/bin/eawebkit.dll
_game/bin/eawebkit_x64.dll
_game/bin/graphicscards.sgr
_game/bin/graphicsrules.sgr
_game/bin/orangeemu.dll
_game/bin/orangeemu64.dll
_game/bin/python/dlls/_socket.pyd
_game/bin/python/dlls/_socket_x64.pyd
_game/bin/python/dlls/pyexpat.pyd
_game/bin/python/dlls/pyexpat_x64.pyd
_game/bin/python/dlls/select.pyd
_game/bin/python/dlls/select_x64.pyd
_game/bin/python/dlls/unicodedata.pyd
_game/bin/python/dlls/unicodedata_x64.pyd
_game/bin/python/generated.zip
_game/bin/python33.dll
_game/bin/python33_x64.dll
_game/bin/res/camera.ini
_game/bin/res/photocamera.ini
_game/bin/res/profcomp.dat
_game/bin/res/resource.cfg
_game/bin/res/shaders_win32.precomp
_game/bin/res/thumbnailconfig.ini
_game/bin/res/videocamera.ini
_game/bin/res/videorecording.ini
_game/bin/simulation.dll
_game/bin/simulation_x64.dll
_game/bin/ts4.exe
_game/bin/ts4_x64.exe
game/bin/python33.dll
game/bin/python33_x64.dll



If anyone could lend me a hand in understanding what this means, I would greatly appreciate it Smile

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TS4 crashing at "EA" logo (startup). No error message. Empty Re: TS4 crashing at "EA" logo (startup). No error message.

Post by anadius on Sat 16 Feb 2019, 03:39

Extract everything from "The Sims 4 - Get Famous.7z" (you've skipped some files), delete "Game" and "Game_" folders, and then extract everything from "TS4_Update_1-49-65-1020.7z".

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TS4 crashing at "EA" logo (startup). No error message. Empty Re: TS4 crashing at "EA" logo (startup). No error message.

Post by LieutenantShini on Sat 16 Feb 2019, 22:12

@anadius wrote:Extract everything from "The Sims 4 - Get Famous.7z" (you've skipped some files), delete "Game" and "Game_" folders, and then extract everything from "TS4_Update_1-49-65-1020.7z".


It seems that something went wrong when I was torrenting Get Famous. I re-downloaded the file and installed it - it is working now Smile

Thank you very much!!

Cookie from Carlos

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