Crash upon starting the game

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Crash upon starting the game

Post by MahouRae on Thu 21 Feb 2019, 19:01

Hi, I just downloaded the sims 4 and all the packs. I thought I followed the instructions but the screen goes white and it crashes when I try to start the game up. I ran the validator but I'm not sure what to do with this information.


Here's my report
report:

Version: 1.49.65.1020
Folder: The Sims 4
Hash mismatch:
--- quick scan ---
Missing files:
data/client/clientfullbuild0.package
data/client/clientfullbuild1.package
delta/gp06/resourceclient.cfg
delta/gp06/resourcesimulation.cfg
delta/sp13/magalog.package
sp14/clientfullbuild0.package
sp14/magalog.package
sp14/resourceclient.cfg
sp14/resourcesimulation.cfg
sp14/simulationfullbuild0.package
sp14/thumbnails.package
sp14/version.ini
Unknown files:
game/bin/core/imageformats/msvcp100.dll
game/bin/core/imageformats/msvcr100.dll
game/bin/core/imageformats/msvcr100d.dll
game/bin/core/msvcp100.dll
game/bin/core/msvcr100.dll
game/bin/core/winhttp.dll
game/bin/origins.ini
game/bin/python/deployed.zip
game/bin/python33.dll
game/bin/python33_x64.dll
game/bin/rld.dll
game/bin/rldorigin.dll
game/bin/rldorigin.ini
game/bin/rldorigin_ext.dll
game/bin/rldorigin_x64.dll
game/bin/rldorigin_x64_ext.dll
game/bin/ts4.par

If anyone could tell me what to do next then that would be greatly appreciated.

MahouRae
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