Black screen, with sound and cursor

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Black screen, with sound and cursor Empty Black screen, with sound and cursor

Post by jaydee29 on Fri 01 Mar 2019, 21:35

Hi, 

I've downloaded this sims 4 download : https://www.youtube.com/watch?list=PLIEvDhusa6sF-tvRTcfk3AM6paUH2KYfD&v=lWOiFH-ZQVw

But when I start the game I get a black screen. I can hear the sims sounds, so the game starts and I see the sims cursor but I only see a black screen. I've already tried updating windows and I've updated my drivers, and I've changed my values like simarchitect told me but that didn't work. The screen just becomes bigger. 

Also: The sims 4 used to work on my laptop, but I've gotten a bigger hard drive and they've updated my Windows to Windows 10, can this have something to do with the black screen? 

Thank you in advance!

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by Guest on Fri 01 Mar 2019, 23:03

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator (in quick scan mode) and post the result here.

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by jaydee29 on Sun 03 Mar 2019, 03:06

Under forum :

report:

Version: 1.49.65.1020
Folder: The Sims 4
Hash mismatch:
Missing files:
Unknown files:

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by jaydee29 on Sun 03 Mar 2019, 03:06

Under Disqus:

Version: 1.49.65.1020
Folder: The Sims 4
Hash mismatch:
Missing files:
Unknown files:

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by jaydee29 on Sun 03 Mar 2019, 03:07

Under Discord:

```yaml
Version: 1.49.65.1020
Folder: The Sims 4
#Hash mismatch:
#Missing files:
#Unknown files:
```

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by jaydee29 on Sun 03 Mar 2019, 03:08

Under Forum:

report:

Version: 1.49.65.1020
Folder: The Sims 4
Hash mismatch:
--- quick scan ---
Missing files:
Unknown files:

jaydee29
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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by Guest on Sun 03 Mar 2019, 10:02

Open Documents\Electronic Arts\The Sims 4\Options.ini and change values of:
resolutionwidth to 800
resolutionheight to 600
fullscreen to 0

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by jaydee29 on Mon 04 Mar 2019, 21:06

Sadly that didn't work. My videocard is still the same, and the game used to work. I only changed my laptop to windows 10 and I've gotten a bigger hard drive. My sims 3 game is also acting up. After the loading page it freezes or stops! Does this have something to do with Windows 10?

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by Guest on Mon 04 Mar 2019, 21:13

Nope, works fine for me on Win 10. This might be something with folder ownership. Try this:
Code:
    Folder Properties / Security / Advanced
    Owner (Change) > Include all sub-folders and inheritables
On both installation folder and the one in documents.

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by jaydee29 on Mon 04 Mar 2019, 21:47

Do I change ownership to my own name or to administrator? And how do I include all sub-folders and inheritables?

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by jaydee29 on Mon 04 Mar 2019, 21:47

Do I change ownership to my own name or to administrator? And how do I include all sub-folders and inheritables?

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by Guest on Mon 04 Mar 2019, 21:49

Your own name. And when you change it there will be a checkbox to change it for subfolders too.

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by jaydee29 on Mon 04 Mar 2019, 22:06

Black screen, with sound and cursor Knipse10
Black screen, with sound and cursor Knipse11

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by jaydee29 on Mon 04 Mar 2019, 22:07

I get this im sorry it's in dutch but it says objects in the container can't be invertised: access denied

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Black screen, with sound and cursor Empty Re: Black screen, with sound and cursor

Post by Guest on Mon 04 Mar 2019, 22:10

No idea then. Try making a copy of that folder and starting a game from that copied folder.

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