"Required game data is missing or damaged"

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"Required game data is missing or damaged" Empty "Required game data is missing or damaged"

Post by tsundereDorito on Mon 04 Mar 2019, 18:38

hi. i installed the latest update with strangerville. i placed the files as instructed, but the game won't even start. it pops up an error message that says "Unable to start: Cannot start because required game data is missing or damaged. Please repair or reinstall the game via Origin". thanks in advance.
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"Required game data is missing or damaged" Empty Re: "Required game data is missing or damaged"

Post by anadius on Mon 04 Mar 2019, 20:08

Run the validator and post the result here.

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Post by tsundereDorito on Mon 04 Mar 2019, 20:34

report:

Version: 1.50.67.1020
Folder: The Sims 4
Hash mismatch:
--- quick scan ---
Missing files:

Unknown files:
game_2/bin/codex.cfg
game_2/bin/core/activation.dll
game_2/bin/core/activation64.dll
game_2/bin/core/activationui.exe
game_2/bin/core/codecs/qcncodecs4.dll
game_2/bin/core/codecs/qjpcodecs4.dll
game_2/bin/core/codecs/qkrcodecs4.dll
game_2/bin/core/codecs/qtwcodecs4.dll
game_2/bin/core/imageformats/qgif4.dll
game_2/bin/core/imageformats/qico4.dll
game_2/bin/core/imageformats/qjpeg4.dll
game_2/bin/core/libeay32.dll
game_2/bin/core/phonon4.dll
game_2/bin/core/qtcore4.dll
game_2/bin/core/qtgui4.dll
game_2/bin/core/qtnetwork4.dll
game_2/bin/core/qtwebkit4.dll
game_2/bin/core/qtxml4.dll
game_2/bin/core/qtxmlpatterns4.dll
game_2/bin/core/ssleay32.dll
game_2/bin/core/winhttp.dll
game_2/bin/default.ini
game_2/bin/eawebkit.dll
game_2/bin/eawebkit_x64.dll
game_2/bin/graphicscards.sgr
game_2/bin/graphicsrules.sgr
game_2/bin/orangeemu.dll
game_2/bin/orangeemu64.dll
game_2/bin/origins.ini
game_2/bin/python/dlls/_ctypes.pyd
game_2/bin/python/dlls/_ctypes_x64.pyd
game_2/bin/python/dlls/_decimal.pyd
game_2/bin/python/dlls/_decimal_x64.pyd
game_2/bin/python/dlls/_queue.pyd
game_2/bin/python/dlls/_queue_x64.pyd
game_2/bin/python/dlls/_socket.pyd
game_2/bin/python/dlls/_socket_x64.pyd
game_2/bin/python/dlls/pyexpat.pyd
game_2/bin/python/dlls/pyexpat_x64.pyd
game_2/bin/python/dlls/select.pyd
game_2/bin/python/dlls/select_x64.pyd
game_2/bin/python/dlls/unicodedata.pyd
game_2/bin/python/dlls/unicodedata_x64.pyd
game_2/bin/python/generated.zip
game_2/bin/python33.dll
game_2/bin/python33_x64.dll
game_2/bin/python37.dll
game_2/bin/python37_x64.dll
game_2/bin/res/camera.ini
game_2/bin/res/photocamera.ini
game_2/bin/res/profcomp.dat
game_2/bin/res/resource.cfg
game_2/bin/res/shaders_win32.precomp
game_2/bin/res/thumbnailconfig.ini
game_2/bin/res/videocamera.ini
game_2/bin/res/videorecording.ini
game_2/bin/rldorigin.ini
game_2/bin/simulation.dll
game_2/bin/simulation_x64.dll
game_2/bin/ts4.exe
game_2/bin/ts4_x64.exe
unins000.dat
unins000.exe
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"Required game data is missing or damaged" Empty Re: "Required game data is missing or damaged"

Post by anadius on Mon 04 Mar 2019, 20:39

Delete "Game_2" folder. If nothing changes go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator again, but this time uncheck "quick scan".

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Post by tsundereDorito on Mon 04 Mar 2019, 23:59

that didn't work. the validator took forever but here you go
report:

Version: 1.50.67.1020
Folder: The Sims 4
Hash mismatch:
data/client/clientdeltabuild1.package
data/client/thumbnailsdeltapack1.package
Missing files:

Unknown files:
unins000.dat
unins000.exe
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"Required game data is missing or damaged" Empty Re: "Required game data is missing or damaged"

Post by anadius on Tue 05 Mar 2019, 00:03

Well those two files are corrupted:
data/client/clientdeltabuild1.package
data/client/thumbnailsdeltapack1.package

Try extracting them again from StrangerVille release. Use the newest 7-zip.

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Feel free to send me an e-mail if you encounter any problem with my installers/programs.
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Post by tsundereDorito on Tue 05 Mar 2019, 02:01

everything seems to be working out fine now. thank you :^)
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