Can't install TS4.

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Can't install TS4. Empty Can't install TS4.

Post by Midagere on Sat 13 Apr 2019, 13:47

Hi,

my sister's just bought a new laptop so we decided to install The Sims 4 on it. We downloaded the base game file and tried to install it exactly by the instructions, but whatever we do, the game just won't launch. A message always pops up that we're missing something, I don't understand it. We were also told that the PC was missing the Microsoft Visual C++, so we downloaded it manually, but we're not able to launch the game. Any tips?

Thanks.
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Can't install TS4. Empty Re: Can't install TS4.

Post by anadius on Sat 13 Apr 2019, 13:58

You need Microsoft Visual C++ Redistributable, 2010 and 2013. You can find both 32- and 64-bit versions in those folders:
"The Sims 4\__Installer\vc\vc2010sp1\redist"
"The Sims 4\__Installer\vc\vc2013\redist"

Just install those and the game should work. And if you're getting another error now, type the whole error message here or take a screenshot.

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Can't install TS4. Empty Re: Can't install TS4.

Post by Midagere on Sat 13 Apr 2019, 17:15

I have only __Installer\vc\vc2013 folder, there's no 2010. I tried to install those two files in the 2013 folder at least, but the message is still the same:

The dynamic library "rld.dll" failed to load. Please confirm that:
1) The file was copied over the same folder as the cracked executable
2) The antivirus software is not false-detecting the file (in which case white-list the folder)

I already white-listed the whole EA folder in the antivirus. Still not working.
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Can't install TS4. Empty Re: Can't install TS4.

Post by anadius on Sat 13 Apr 2019, 17:27

Well then that means your anti-virus already deleted that file. Check if you can restore it from quarantine. If not, just install next DLC.

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Feel free to send me an e-mail if you encounter any problem with my installers/programs.
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Can't install TS4. Empty Re: Can't install TS4.

Post by Midagere on Sun 14 Apr 2019, 11:10

Thanks, this seemed to help. But now we have another issue >.< The game starts to launch, but then it shuts down with "Origin is not running". I searched through the forum, but the topics are like from 2016, is it still actual now? We tried to rename the folder from The Sims 4 to The Sims4, nothing changed, it still doesn't start.
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Post by anadius on Sun 14 Apr 2019, 11:25

Then move it up a folder or two. I keep mine in "C:\Games\The Sims 4".

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The Sims 4: my repack (download only what you need) | gallery downloader | validator | language changer & DLC toggler
The Sims 3: my repack | exchange downloader
Feel free to send me an e-mail if you encounter any problem with my installers/programs.
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Can't install TS4. Empty Re: Can't install TS4.

Post by Midagere on Sun 14 Apr 2019, 13:03

God, I don't want to bother you again and again, but I'm really miserable.

Somehow we launched the game (by launching it via 64bit). It was installed until Jungle Adventure and everything seemed fine. But then we installed the rest of the DLCs and OrangeEmu.dll is missing, we're not able to launch it again. Gosh, I have no idea what I'm doing wrong. Thank you for having such patience with me.
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Can't install TS4. Empty Re: Can't install TS4.

Post by anadius on Sun 14 Apr 2019, 13:27

Add "The Sims 4\Game\Bin" to your anti-virus exception list. Delete "Game" folder and extract it again from the last DLC/update you have installed.

_________________
I'm not a part of G4TW team, I'm just helping a lot here.
The Sims 4: my repack (download only what you need) | gallery downloader | validator | language changer & DLC toggler
The Sims 3: my repack | exchange downloader
Feel free to send me an e-mail if you encounter any problem with my installers/programs.
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