Island update not working (validator report)

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Island update not working (validator report) Empty Island update not working (validator report)

Post by Mhar737 on Sat 22 Jun 2019, 18:10

Hi, I've tried to update to island living today from strangerville and I get a pop up saying unable to start due to invalid game data or data missing. I've run the validator and attached the report below, can anyone give me any guidance on how to fix this?

report:

Version: 1.52.100.1020
Folder: sims4
Hash mismatch:
--- quick scan ---
Missing files:
delta/ep07/clientdeltabuild0.package
delta/ep07/resourceclient.cfg
delta/ep07/resourcesimulation.cfg
delta/ep07/simulationdeltabuild0.package
delta/ep07/strings_cht_cn.package
delta/ep07/strings_cze_cz.package
delta/ep07/strings_dan_dk.package
delta/ep07/strings_dut_nl.package
delta/ep07/strings_eng_us.package
delta/ep07/strings_fin_fi.package
delta/ep07/strings_fre_fr.package
delta/ep07/strings_ger_de.package
delta/ep07/strings_ita_it.package
delta/ep07/strings_jpn_jp.package
delta/ep07/strings_kor_kr.package
delta/ep07/strings_nor_no.package
delta/ep07/strings_pol_pl.package
delta/ep07/strings_por_br.package
delta/ep07/strings_rus_ru.package
delta/ep07/strings_spa_es.package
delta/ep07/strings_swe_se.package
delta/ep07/version.ini
delta/ep07/worlds/areas/ep07_localisland_01.world
delta/ep07/worlds/areas/ep07_natural_island_01.world
delta/ep07/worlds/areas/ep07_resortisland.world
delta/gp07/clientdeltabuild0.package
delta/gp07/resourceclient.cfg
delta/gp07/resourcesimulation.cfg
delta/gp07/simulationdeltabuild0.package
delta/gp07/strings_cht_cn.package
delta/gp07/strings_cze_cz.package
delta/gp07/strings_dan_dk.package
delta/gp07/strings_dut_nl.package
delta/gp07/strings_eng_us.package
delta/gp07/strings_fin_fi.package
delta/gp07/strings_fre_fr.package
delta/gp07/strings_ger_de.package
delta/gp07/strings_ita_it.package
delta/gp07/strings_jpn_jp.package
delta/gp07/strings_kor_kr.package
delta/gp07/strings_nor_no.package
delta/gp07/strings_pol_pl.package
delta/gp07/strings_por_br.package
delta/gp07/strings_rus_ru.package
delta/gp07/strings_spa_es.package
delta/gp07/strings_swe_se.package
delta/gp07/version.ini
delta/gp07/worlds/areas/gp07_craterbase_01.world
delta/gp07/worlds/areas/gp07_downtown_01.world
delta/gp07/worlds/areas/gp07_outskirts_01.world
Unknown files:


Mhar737
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Post by The_gh0stm4n on Sat 22 Jun 2019, 18:37

Hello and welcome to the Forum,

Are you positive the download finished 100%? (you wouldn't know how often it didn't). That aside, are you also positive you extracted the download with 7-zip?

What if you take that original archive file, and re-extract the stuff again into your existing Sims 4 installation folder. Don't forget to replace existing files.

I also don't know if it matters, but it seems your installation folder is named sims4 ? Try renaming it into The Sims 4, as well.

Good luck for now! Carlos is tha man

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Post by Mhar737 on Sat 22 Jun 2019, 18:51

Hi and thanks for the quick reply.
Yes I'm pretty sursure it downloaded fully as it was then seeding, I did use 7zip to extract it too. I'll try re extracting it and if tthat fails I'll download it again.

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Post by The_gh0stm4n on Sat 22 Jun 2019, 18:54

@Mhar737 wrote:Hi and thanks for the quick reply.
Yes I'm pretty sursure it downloaded fully as it was then seeding, I did use 7zip to extract it too. I'll try re extracting it and if tthat fails I'll download it again.


Before re-downloading...

The items that are listed in your validator report, they are inside my copy of the original "The Sims 4 - Island Living.7z" archive file. Can you check your own archive file, to confirm the presence (or absence) of the items?

If the items are missing, see if you can do a "force re-check" in your torrent client. Put the archive file back to the download folder, start up the torrent client, and go from there. The re-check can repair your archive file, without you having to re-download the entire thing.

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Post by Mhar737 on Sat 22 Jun 2019, 19:06

i`ve just checked the sims 4 folder and the files listed as missing are actually there but it still isnt working?

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Post by Mhar737 on Sat 22 Jun 2019, 19:10

ignore that last comment, they are there in the sims 4/EP07 etc but not in the sims 4/delta/EP07

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Post by The_gh0stm4n on Sat 22 Jun 2019, 19:17

@Mhar737 wrote:ignore that last comment, they are there in the sims 4/EP07 etc but not in the sims 4/delta/EP07


Try doing a force re-check first of all, then.  Yess, aye lieeke!

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Post by Mhar737 on Sat 22 Jun 2019, 20:08

I`d already started downloading again, just extracting now fingers crossed!  Very Happy

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Post by The_gh0stm4n on Sat 22 Jun 2019, 20:16

@Mhar737 wrote:I`d already started downloading again, just extracting now fingers crossed!  Very Happy

With a different torrent client (I hope?)  Very Happy 

Not a guarantee for success, but a recommended step.

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