Please help the game does not start :(

View previous topic View next topic Go down

Please help the game does not start :( Empty Please help the game does not start :(

Post by Kittekassitar on Tue 23 Jul 2019, 18:04

I have the sims 4 (all packs from here etc.) +the last update Smile
And whenever I try to open game and play it, it gets 1-2 sec through part of the intro then says:
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I have tried to reopen it several times and it just says the same thing. "I not have custom content or CC or mods !" nor save files.

I've played this game here 2 years, on the same computer and everything worked earlier. Now i downloaded new update and it no longer works Sad
I have already updated all computer drivers, disabled anti-virus and everything. I moved the folder "The Sims 4" desktop, i dont hawe Origin based game, i white listed Sims 4 in Microsoft Secuirity , etc!

[ I have Windows 7 Professional 64bit SP1, 8GB Ram and Intel(R) Core(TM) i5-4200U CPU @1.60 GHz  2.30GHz ] - i have 250GB free space.

Please help the game does not start :( 66811012
Kittekassitar
Kittekassitar
Posting Nerd
Posting Nerd

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : Skyrim, Sims 4, Sims 3, Fallout 4, Witcher 3, ...

Female

Posts : 45
Points : 927
Join date : 2017-08-16
Age : 39
Location : Finland-Estonia

Back to top Go down

Please help the game does not start :( Empty Re: Please help the game does not start :(

Post by Kittekassitar on Sat 03 Aug 2019, 16:05

I took the computer for repairs, i boughth and installed new win 10 and game from the beginning again - and it works now! The error for old win 7 is still unknown. Thank you all for your help and advice !!! I'm so happy now  Awesome Emote

_________________
Tea 5
Kittekassitar
Kittekassitar
Posting Nerd
Posting Nerd

Windows version :
  • Windows 10

System architecture :
  • 64 bits (x64)

Favourite games : Skyrim, Sims 4, Sims 3, Fallout 4, Witcher 3, ...

Female

Posts : 45
Points : 927
Join date : 2017-08-16
Age : 39
Location : Finland-Estonia

Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum