The sims 4 has stopped working

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The sims 4 has stopped  working Empty The sims 4 has stopped working

Post by Carien24 on Sun 28 Jul 2019, 13:36

Hello everyone. When I play the sims 4 it stops and exits after a few minutes of playing. I get a message saying that the sims 4 has stopped working. I would appreciate it if someone could help.

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The sims 4 has stopped  working Empty Re: The sims 4 has stopped working

Post by Guest on Sun 28 Jul 2019, 21:15

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator and post the result here.

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The sims 4 has stopped  working Empty Re: The sims 4 has stopped working

Post by Carien24 on Mon 29 Jul 2019, 14:29

report:

Game version: 1.31.37.1020
Folder: The sims 4
Hash mismatch:

Missing files:

Unknown files:
data/client/resource.cfg.bak
delta/ep01/resourceclient.cfg.bak
delta/ep01/resourcesimulation.cfg.bak
delta/fp01/resourceclient.cfg.bak
delta/fp01/resourcesimulation.cfg.bak
delta/gp01/resourceclient.cfg.bak
delta/gp01/resourcesimulation.cfg.bak
sp12/clientfullbuild0.package
sp12/magalog.package
sp12/resourceclient.cfg
sp12/resourcesimulation.cfg
sp12/simulationfullbuild0.package
sp12/strings_cht_cn.package
sp12/strings_cze_cz.package
sp12/strings_dan_dk.package
sp12/strings_dut_nl.package
sp12/strings_eng_us.package
sp12/strings_fin_fi.package
sp12/strings_fre_fr.package
sp12/strings_ger_de.package
sp12/strings_ita_it.package
sp12/strings_jpn_jp.package
sp12/strings_kor_kr.package
sp12/strings_nor_no.package
sp12/strings_pol_pl.package
sp12/strings_por_br.package
sp12/strings_rus_ru.package
sp12/strings_spa_es.package
sp12/strings_swe_se.package
sp12/thumbnails.package
sp12/version.ini

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Favourite games : The sims

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The sims 4 has stopped  working Empty Re: The sims 4 has stopped working

Post by Carien24 on Mon 29 Jul 2019, 14:31

report:

Game version: 1.31.37.1020
Folder: The sims 4
Hash mismatch:

Missing files:

Unknown files:
data/client/resource.cfg.bak
delta/ep01/resourceclient.cfg.bak
delta/ep01/resourcesimulation.cfg.bak
delta/fp01/resourceclient.cfg.bak
delta/fp01/resourcesimulation.cfg.bak
delta/gp01/resourceclient.cfg.bak
delta/gp01/resourcesimulation.cfg.bak
sp12/clientfullbuild0.package
sp12/magalog.package
sp12/resourceclient.cfg
sp12/resourcesimulation.cfg
sp12/simulationfullbuild0.package
sp12/strings_cht_cn.package
sp12/strings_cze_cz.package
sp12/strings_dan_dk.package
sp12/strings_dut_nl.package
sp12/strings_eng_us.package
sp12/strings_fin_fi.package
sp12/strings_fre_fr.package
sp12/strings_ger_de.package
sp12/strings_ita_it.package
sp12/strings_jpn_jp.package
sp12/strings_kor_kr.package
sp12/strings_nor_no.package
sp12/strings_pol_pl.package
sp12/strings_por_br.package
sp12/strings_rus_ru.package
sp12/strings_spa_es.package
sp12/strings_swe_se.package
sp12/thumbnails.package
sp12/version.ini

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The sims 4 has stopped  working Empty Re: The sims 4 has stopped working

Post by Carien24 on Mon 29 Jul 2019, 14:35

I posted the results

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The sims 4 has stopped  working Empty Re: The sims 4 has stopped working

Post by Guest on Mon 29 Jul 2019, 14:41

I'm pretty sure it's something with your PC or with what you have in "Documents\Electronic Arts\The Sims 4". Anyway, you didn't read instructions from my repack carefully:
anadius wrote:"I want to install DLC"
Download dlc-*.xbin for that DLC; if it's not showing on main menu screen download no-origin-fix-*.rar and patch-*.xbin.

And delete those .bak files listed under "unknown files".

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