Game freezes when trying to place custom lot

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Game freezes when trying to place custom lot Empty Game freezes when trying to place custom lot

Post by mochicakes99 on Thu 05 Sep 2019, 17:13

First of all, whenever I'm in the gallery looking at my lots, the screen looks like this:

Game freezes when trying to place custom lot Fault10
And when I try to place lots, the game instantly freezes. I can only go to the main menu but the icon that indicates it's 'building' the lot just stops moving and i cant do anything but close the game. I dont know how to fix these problems. I tried  to uninstall all custom content, and i have the latest version of the game, but nothing fixes it. Please help!  Crying or Very sad

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Game freezes when trying to place custom lot Empty Re: Game freezes when trying to place custom lot

Post by anadius on Thu 05 Sep 2019, 17:16

Go to Documents\Electronic Arts and move The Sims 4 folder to desktop. This will start the game fresh, you can move saves back later. If that doesn't solve the problem, run the validator and post the result here.

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